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Hi, I’m MalaiKa Shah A, a final-year Business Analytics student with a Digital Marketing major at La Trobe University. I specialize in turning data into actionable insights to guide product and marketing strategies while improving processes in corporate and hospitality settings. I enjoy collaborating with cross-functional teams and communicating clearly to deliver customer-first solutions. I thrive in fast-paced environments, continuously adapt to new challenges, and bring a proactive, customer-focused mindset to every project. My experience spans data analysis, customer experience, and operations, and I’m excited to apply my skills to business problems across industries.…Hi, I’m MalaiKa Shah A, a final-year Business Analytics student with a Digital Marketing major at La Trobe University. I specialize in turning data into actionable insights to guide product and marketing strategies while improving processes in corporate and hospitality settings. I enjoy collaborating with cross-functional teams and communicating clearly to deliver customer-first solutions. I thrive in fast-paced environments, continuously adapt to new challenges, and bring a proactive, customer-focused mindset to every project. My experience spans data analysis, customer experience, and operations, and I’m excited to apply my skills to business problems across industries.

MALAIKA SHAH

Data Analyst, Marketing Analyst, Digital Marketer, +1

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Hi, I’m MalaiKa Shah A, a final-year Business Analytics student with a Digital Marketing major at La Trobe University. I specialize in turning data into actionable insights to guide product and marketing strategies while improving processes in corporate and hospitality settings. I enjoy collaborating with cross-functional teams and communicating clearly to deliver customer-first solutions. I thrive in fast-paced environments, continuously adapt to new challenges, and bring a proactive, customer-focused mindset to every project. My experience spans data analysis, customer experience, and operations, and I’m excited to apply my skills to business problems across industries.…Hi, I’m MalaiKa Shah A, a final-year Business Analytics student with a Digital Marketing major at La Trobe University. I specialize in turning data into actionable insights to guide product and marketing strategies while improving processes in corporate and hospitality settings. I enjoy collaborating with cross-functional teams and communicating clearly to deliver customer-first solutions. I thrive in fast-paced environments, continuously adapt to new challenges, and bring a proactive, customer-focused mindset to every project. My experience spans data analysis, customer experience, and operations, and I’m excited to apply my skills to business problems across industries.

Available to hire

Hi, I’m MalaiKa Shah A, a final-year Business Analytics student with a Digital Marketing major at La Trobe University. I specialize in turning data into actionable insights to guide product and marketing strategies while improving processes in corporate and hospitality settings. I enjoy collaborating with cross-functional teams and communicating clearly to deliver customer-first solutions.

I thrive in fast-paced environments, continuously adapt to new challenges, and bring a proactive, customer-focused mindset to every project. My experience spans data analysis, customer experience, and operations, and I’m excited to apply my skills to business problems across industries.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Tech Intern at GAO Tek Limited

February 1, 2024 - May 1, 2024

Analyzed large datasets using Excel and analytics tools to uncover consumer behavior trends, translating raw data into actionable business insights to support product and marketing strategies. Collaborated with cross-functional teams to test and optimize digital solutions, improving workflow efficiency and identifying process inefficiencies to boost productivity. Developed dashboards and reports to track KPIs and overall business performance.

Accounts & Administrative Assistant at Madras Link

July 1, 2022 - December 1, 2023

Managed accounts receivable across 20–30 clients, achieving an 85% early payment rate through proactive follow-ups. Performed financial reconciliation and high-accuracy data entry, maintained clean and structured billing records, and resolved discrepancies to strengthen client relationships while supporting administrative operations.

Receptionist at Melbourne Marriott Hotel

January 1, 2024 - February 1, 2026

Delivered premium front-desk service in a high-volume luxury hotel; analyzed occupancy trends and guest feedback to support management decisions and enhance the customer experience. Handled complex bookings, complaints, and requests with high satisfaction, coordinating with housekeeping and operations teams to ensure seamless guest experiences and timely issue resolution.

Front of House Attendant at Peter Rowland

July 1, 2022 - Present

Delivered high-quality service in fast-paced event environments, building strong interpersonal skills and adapting quickly to dynamic event requirements. Supported event operations and maintained premium presentation and service standards aligned with brand expectations.