Zoe Jade Senior Software Quality Assuran
Available to hire
Delivering end-to-end software quality across web, mobile, API, and distributed systems for 7+ years, architecting reliable automation frameworks in Cypress, Playwright, Selenium, and Appium. I help increase regression coverage, compress release cycles, and elevate reliability through shift-left practices and CI/CD quality gates.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Senior Software QA Engineer at SG . Consulting
August 1, 2023 - January 1, 2026Designed hybrid POM framework in Cypress and JavaScript, expanding stable E2E coverage on the customer portal by 80%. Built Playwright and TypeScript framework scaling to 4,200+ tests across three product lines. Contributed to cross-platform strategy across web, iOS, and Android using Playwright and Appium, raising coverage from 62% to 94%. Partnered with engineering leads on shift-left and Pact contract testing, cutting production defects 38% YoY. Embedded AI-assisted test authoring with Copilot and Testim, accelerating creation 45% and reducing upkeep 30%. Established CI/CD quality gates in GitHub Actions and Jenkins with parallel Docker runners, decreasing build feedback time from 55 min to 12 min. Mentored 6 QA engineers via pairing and reviews, elevating framework contributions 70% in two quarters.
Senior Software QA Engineer at SG Consulting
August 1, 2023 - PresentDesigned hybrid POM framework in Cypress and JavaScript, expanding stable E2E coverage on the customer portal by 80%. Built Playwright and TypeScript framework scaling to 4,200+ tests across three product lines. Contributed to cross-platform strategy across web, iOS, and Android using Playwright and Appium, raising coverage from 62% to 94%. Partnered with engineering leads on shift-left and Pact contract testing, cutting production defects 38% YoY. Embedded AI-assisted test authoring with Copilot and Testim, accelerating development by 45% and reducing upkeep 30%. Established CI/CD quality gates in GitHub Actions and Jenkins with parallel Docker runners, decreasing build feedback time from 55 minutes to 12 minutes. Mentored 6 QA engineers via pairing and reviews, elevating framework contributions 70% in two quarters.
Senior QA Automation Engineer at Persona
November 1, 2020 - August 1, 2023Built Selenium WebDriver suites in Python & Java with PyTest & TestNG, replacing manual regression and saving 22 hours per release. Engineered 600+ API automation tests in REST Assured and Postman/Newman, catching 92% of integration defects pre-merge. Validated mobile experiences with Appium and BrowserStack across 30+ device-OS combinations. Performed performance testing with JMeter and k6, reducing p95 latency by 41%. Implemented BDD with Cucumber and Gherkin, improving traceability and slashing scope-ambiguity tickets by 50%. Containerized test execution with Docker Compose and Jenkins, cutting full regression from 3.5 hours to 48 minutes. Collaborated with developers on root-cause analysis and testability hooks, lowering defect turnaround from 5 to 2 days.
Software QA Engineer at Spero
December 1, 2018 - October 1, 2020Drafted test cases and plans in Zephyr & TestRail, raising sprint coverage from 58% to 86% within two quarters. Performed manual functional, smoke, and regression cycles across 5 web modules, logging 400+ reproducible defects. Conducted exploratory and risk-based testing every sprint, reinforcing automated checks with manual coverage. Initiated basic Selenium WebDriver scripts in Python & Java under senior guidance, automating the top 20 regression cases. Integrated automated suites into Jenkins with Slack and email alerts, providing near-real-time feedback on every PR. Verified data flows in PostgreSQL and MySQL via SQL queries, surfacing 40+ integrity defects across two releases. Managed defect lifecycle in JIRA and Zephyr, triaging 1,200+ bugs and tightening close-out SLAs from 9 to 4 days.
Education
Bachelor in Computer Science at Central University
January 11, 2030 - May 13, 2026Bachelor in Computer Science at Central University
January 11, 2030 - August 6, 2026Qualifications
ISTQB Certified Tester – Foundation Level (CTFL)
January 11, 2030 - May 13, 2026ISTQB Advanced Level – Test Automation Engineer (CTAL-TAE)
January 11, 2030 - May 13, 2026Pact (contract testing)
January 11, 2030 - May 13, 2026Certified Selenium Professional / Cypress Trailblazer (CCT)
January 11, 2030 - May 13, 2026Certified ScrumMaster (CSM) – Scrum Alliance
January 11, 2030 - May 13, 2026AWS Certified Cloud Practitioner (CLF-C02)
January 11, 2030 - May 13, 2026ISTQB Certified Tester – Foundation Level (CTFL)
January 11, 2030 - August 6, 2026ISTQB Advanced Level – Test Automation Engineer (CTAL-TAE)
January 11, 2030 - August 6, 2026Certified Selenium Professional / Cypress Trailblazer (CCT)
January 11, 2030 - August 6, 2026Certified ScrumMaster (CSM) – Scrum Alliance
January 11, 2030 - August 6, 2026AWS Certified Cloud Practitioner (CLF-C02)
January 11, 2030 - August 6, 2026Industry Experience
Software & Internet, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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