Hi, I’m Zoe Jade, a Senior Software QA Engineer with 7+ years of experience delivering end-to-end software quality across web, mobile, API, and distributed systems. I design reliable automation frameworks (Cypress, Playwright, Selenium, Appium) to maximize regression coverage while compressing release cycles, and I’m passionate about shift-left practices, AI-assisted test generation, and CI/CD quality gates that prevent defects from reaching production. I’ve led cross-platform testing efforts and mentored teams to raise testability and automation contributions, improving release speed and customer trust. I enjoy solving complex quality challenges, building scalable automation pipelines, and collaborating with engineers and product teams to ship reliable software. In my roles, I emphasize data-driven decision making, continuous learning, and delivering high-quality experiences for users across web and mobile platforms.

Zoe Jade

Hi, I’m Zoe Jade, a Senior Software QA Engineer with 7+ years of experience delivering end-to-end software quality across web, mobile, API, and distributed systems. I design reliable automation frameworks (Cypress, Playwright, Selenium, Appium) to maximize regression coverage while compressing release cycles, and I’m passionate about shift-left practices, AI-assisted test generation, and CI/CD quality gates that prevent defects from reaching production. I’ve led cross-platform testing efforts and mentored teams to raise testability and automation contributions, improving release speed and customer trust. I enjoy solving complex quality challenges, building scalable automation pipelines, and collaborating with engineers and product teams to ship reliable software. In my roles, I emphasize data-driven decision making, continuous learning, and delivering high-quality experiences for users across web and mobile platforms.

Available to hire

Hi, I’m Zoe Jade, a Senior Software QA Engineer with 7+ years of experience delivering end-to-end software quality across web, mobile, API, and distributed systems. I design reliable automation frameworks (Cypress, Playwright, Selenium, Appium) to maximize regression coverage while compressing release cycles, and I’m passionate about shift-left practices, AI-assisted test generation, and CI/CD quality gates that prevent defects from reaching production. I’ve led cross-platform testing efforts and mentored teams to raise testability and automation contributions, improving release speed and customer trust.
I enjoy solving complex quality challenges, building scalable automation pipelines, and collaborating with engineers and product teams to ship reliable software. In my roles, I emphasize data-driven decision making, continuous learning, and delivering high-quality experiences for users across web and mobile platforms.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Senior Software QA Engineer at SG Consulting
August 1, 2023 - Present
Designed hybrid POM framework in Cypress and JavaScript, expanding stable E2E coverage on the customer portal by 80%. Built Playwright and TypeScript framework scaling to 4,200+ tests across three product lines. Contributed to cross-platform strategy across web, iOS, and Android using Playwright and Appium, raising coverage from 62% to 94%. Partnered with engineering leads on shift-left and Pact contract testing, cutting production defects 38% YoY. Embedded AI-assisted test authoring with Copilot and Testim, accelerating development by 45% and reducing upkeep 30%. Established CI/CD quality gates in GitHub Actions and Jenkins with parallel Docker runners, decreasing build feedback time from 55 minutes to 12 minutes. Mentored 6 QA engineers via pairing and reviews, elevating framework contributions 70% in two quarters.
Senior QA Automation Engineer at Persona
November 1, 2020 - August 1, 2023
Built Selenium WebDriver suites in Python & Java with PyTest & TestNG, replacing manual regression and saving 22 hours per release. Engineered 600+ API automation tests in REST Assured and Postman/Newman, catching 92% of integration defects pre-merge. Validated mobile experiences with Appium and BrowserStack across 30+ device-OS combinations. Performed performance testing with JMeter and k6, reducing p95 latency by 41%. Implemented BDD with Cucumber and Gherkin, improving traceability and slashing scope-ambiguity tickets by 50%. Containerized test execution with Docker Compose and Jenkins, cutting full regression from 3.5 hours to 48 minutes. Collaborated with developers on root-cause analysis and testability hooks, lowering defect turnaround from 5 to 2 days.
Software QA Engineer at Spero
December 1, 2018 - October 1, 2020
Drafted test cases and plans in Zephyr & TestRail, raising sprint coverage from 58% to 86% within two quarters. Performed manual functional, smoke, and regression cycles across 5 web modules, logging 400+ reproducible defects. Conducted exploratory and risk-based testing every sprint, reinforcing automated checks with manual coverage. Initiated basic Selenium WebDriver scripts in Python & Java under senior guidance, automating the top 20 regression cases. Integrated automated suites into Jenkins with Slack and email alerts, providing near-real-time feedback on every PR. Verified data flows in PostgreSQL and MySQL via SQL queries, surfacing 40+ integrity defects across two releases. Managed defect lifecycle in JIRA and Zephyr, triaging 1,200+ bugs and tightening close-out SLAs from 9 to 4 days.

Education

Bachelor in Computer Science at Central University
January 11, 2030 - May 13, 2026

Qualifications

ISTQB Certified Tester – Foundation Level (CTFL)
January 11, 2030 - May 13, 2026
ISTQB Advanced Level – Test Automation Engineer (CTAL-TAE)
January 11, 2030 - May 13, 2026
Pact (contract testing)
January 11, 2030 - May 13, 2026
Certified Selenium Professional / Cypress Trailblazer (CCT)
January 11, 2030 - May 13, 2026
Certified ScrumMaster (CSM) – Scrum Alliance
January 11, 2030 - May 13, 2026
AWS Certified Cloud Practitioner (CLF-C02)
January 11, 2030 - May 13, 2026

Industry Experience

Software & Internet, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

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