I am an experienced Software Quality Assurance Engineer/Tester with a solid track record across the full Software Development Life Cycle. I am hardworking, flexible, reliable, and honest, with excellent time management and a calm, professional demeanor under pressure. I thrive in both independent and team settings, including remote work, and I am always eager to learn new skills to help drive organizational growth. I have hands-on experience with manual and automated testing of SaaS websites and mobile apps, Agile workflows, cloud platforms like AWS, and a range of modern testing tools. I pride myself on problem solving, continuous improvement, and mentoring teammates to adopt best practices.

Richard Edward Tapper

I am an experienced Software Quality Assurance Engineer/Tester with a solid track record across the full Software Development Life Cycle. I am hardworking, flexible, reliable, and honest, with excellent time management and a calm, professional demeanor under pressure. I thrive in both independent and team settings, including remote work, and I am always eager to learn new skills to help drive organizational growth. I have hands-on experience with manual and automated testing of SaaS websites and mobile apps, Agile workflows, cloud platforms like AWS, and a range of modern testing tools. I pride myself on problem solving, continuous improvement, and mentoring teammates to adopt best practices.

Available to hire

I am an experienced Software Quality Assurance Engineer/Tester with a solid track record across the full Software Development Life Cycle. I am hardworking, flexible, reliable, and honest, with excellent time management and a calm, professional demeanor under pressure. I thrive in both independent and team settings, including remote work, and I am always eager to learn new skills to help drive organizational growth.

I have hands-on experience with manual and automated testing of SaaS websites and mobile apps, Agile workflows, cloud platforms like AWS, and a range of modern testing tools. I pride myself on problem solving, continuous improvement, and mentoring teammates to adopt best practices.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

QA Engineer/Tester at PropertySafe Pty Ltd / Home Trades Hub Australia Pty Ltd
July 1, 2020 - July 1, 2025
Manual and automated testing of SaaS website & mobile apps. Logging and follow-up of defects in Jira. Attending Agile ceremonies. Experience with AWS CloudWatch, Lambda, RDS, Cognito, S3; JavaScript & TypeScript; Cypress & TestCafe; Appium & WebdriverIO; SQL; React & React-Native; Git; Jira/Confluence. Agile project/development methodology.
Independent Consultant at RET Software
March 1, 2018 - July 1, 2020
Quoted work including technical documentation, IT support, and testing for varied clients. Delivered tailored QA/testing services as an independent consultant.
QA Manager at Hivetec (formerly JN Solutions Pty Ltd)
June 1, 2009 - September 1, 2017
Managed a team of three QA/Testers; ensured testing was carried out as scheduled; logged and followed up defects; contributed to product decisions and process improvements as part of the leadership team.
Support Manager at ESiT Pty Ltd
September 1, 2007 - March 1, 2009
Managed internal networks and servers; oversaw support website; organized and managed the support effort for the development/support team; contributed to the thankQ CRM system development and its support.
QA Engineer/Tester at PropertySafe Pty Ltd/Home Trades Hub Australia Pty Ltd
July 1, 2020 - July 1, 2025
Manual and automated testing of SaaS websites and mobile apps. Logged and tracked defects in Jira, attended Agile ceremonies. Worked with AWS services (CloudWatch, Lambda, RDS, Cognito, S3) and technologies including JavaScript/TypeScript, Cypress & TestCafe, Appium & WebdriverIO, SQL, React & React-Native. Used Git and Atlassian tools in an Agile environment. Achievements include migrating Inspect+ app testing to automation with Cypress/Cucumber, integrating Cypress tests into GitHub CI/CD, refactoring Cucumber Step Definitions from ~120 to 60-70 steps using parameters and data tables, and reducing Cypress test time from ~40 minutes to 15-20 minutes via GraphQL/API data preparation.

Education

B.Sc. (Hons) Computer Science at University of Greenwich
January 11, 2030 - May 14, 2026
VB.NET Home Study Course at Thompson Education
January 11, 2030 - May 14, 2026
B.Sc. (Hons) Computer Science at University of Greenwich
January 11, 2030 - May 14, 2026
VB.NET Home Study at Thompson Education
January 11, 2030 - May 14, 2026

Qualifications

VB.NET Home Study Course
January 11, 2030 - May 14, 2026

Industry Experience

Software & Internet, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more