Plan and execute digital marketing campaigns across social media, email, and content channels, aligning with brand strategy and business objectives. Monitor campaign analytics and prepare performance reports to guide optimisation and strategic decision-making. Produce branded content in collaboration with cross-functional teams, ensuring consistency across all digital touchpoints. Build practical skills in SEO, lead generation, keyword research, and online branding tools.

Sales Bonus Representative at Digital Witch Community

February 1, 2026 - Present

Promote IT training programmes to prospective students through targeted outreach, consistently meeting and exceeding sales targets. Generate and nurture leads via social media and direct communication, delivering clear and compelling pitches. Maintain detailed records of sales activities, client interactions, and conversion data for team reporting. Collaborate with the training team to ensure sales messaging accurately reflects course content and learning outcomes.

Customer Success Manager – Onboarding Intern at Minariel Tutors (UK)

December 1, 2025 - February 1, 2026

Managed end-to-end family onboarding from initial enquiry through to active tutoring, ensuring a smooth and supportive experience. Resolved service queries promptly, reducing anxiety and improving confidence among parents and students. Coordinated tutor matching and scheduling via digital platforms, maintaining accurate communication records throughout. Delivered tailored support for neurodiverse students, applying empathy and clear communication at every stage. Tracked engagement data and shared insights with the team to improve response times and internal processes.

Virtual Assistant (Full-Time) at Benhost Nigeria Limited

January 1, 2025 - December 1, 2025

Managed all company email accounts, ensuring timely and organised responses across multiple inboxes. Performed accurate data entry and maintained comprehensive digital records to support smooth daily operations. Created and scheduled social media content; monitored audience engagement and replied to interactions. Produced articles, blog posts, and basic visual content aligned with marketing and communication goals. Coordinated task scheduling and administrative workflows for the remote team.

Customer Care Representative at Irukka Online Limited

February 1, 2022 - November 1, 2025

Handled customer enquiries via email, phone, and social media, resolving issues at first contact wherever possible. Processed online orders, tracked deliveries, and followed up to ensure customers received accurate and timely service. Managed complaints professionally, reducing escalations through effective communication and problem-solving. Maintained digital records of stock movements and customer transactions using internal management systems. Managed social media pages, product posts, and order confirmations to support ongoing customer engagement.