Hi, I’m Monish Trivedi. I’m a detail-driven Senior QA Analyst with 10+ years of experience delivering software quality across property & casualty insurance and managed healthcare. I’ve led QA ownership for large Guidewire ecosystems, built robust automation, and collaborated with product and dev teams to mitigate risk early in the sprint. I excel at writing comprehensive test strategies, performing deep data validation with SQL, and guiding teams through complex defects. I’m passionate about ensuring the QA voice is heard in planning and design discussions, and I enjoy mentoring others to raise the bar on quality while keeping delivery fast.

Monish Trivedi

Hi, I’m Monish Trivedi. I’m a detail-driven Senior QA Analyst with 10+ years of experience delivering software quality across property & casualty insurance and managed healthcare. I’ve led QA ownership for large Guidewire ecosystems, built robust automation, and collaborated with product and dev teams to mitigate risk early in the sprint. I excel at writing comprehensive test strategies, performing deep data validation with SQL, and guiding teams through complex defects. I’m passionate about ensuring the QA voice is heard in planning and design discussions, and I enjoy mentoring others to raise the bar on quality while keeping delivery fast.

Available to hire

Hi, I’m Monish Trivedi. I’m a detail-driven Senior QA Analyst with 10+ years of experience delivering software quality across property & casualty insurance and managed healthcare. I’ve led QA ownership for large Guidewire ecosystems, built robust automation, and collaborated with product and dev teams to mitigate risk early in the sprint.

I excel at writing comprehensive test strategies, performing deep data validation with SQL, and guiding teams through complex defects. I’m passionate about ensuring the QA voice is heard in planning and design discussions, and I enjoy mentoring others to raise the bar on quality while keeping delivery fast.

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Experience Level

Expert
Expert
Expert
Expert
Expert

Language

English
Advanced

Work Experience

Senior QA Analyst at Mercury Insurance Group
October 1, 2018 - March 1, 2026
Led end-to-end QA ownership for Mercury’s core Guidewire suite (PolicyCenter, ClaimCenter, BillingCenter) across personal lines products, auto, homeowners, and mechanical breakdown insurance. Designed and maintained test strategies, test plans, and traceability matrices aligned to business requirements. Built a Selenium automation framework covering 130+ critical regression paths, integrated with CI/CD, and reduced manual regression effort by ~40%. Performed API testing (SOAP/REST), service contracts validation, data validation via SQL, and web services validation. Conducted system integration testing, UAT, and defect lifecycle management in JIRA/HP ALM. Mentored two junior QA analysts and contributed to DevOps test automation in Jenkins.
QA Analyst at Florida Blue
February 1, 2016 - September 1, 2018
Executed functional, regression, integration, and UAT testing on healthcare claims processing systems with emphasis on HIPAA 5010 EDI tests (837P/I, 835, 270/271, 276/277). Validated end-to-end claims adjudication workflows, COB processing, denial logic, and EOB accuracy. Wrote SQL queries against the data warehouse to verify adjudication outcomes and 835 remittance data, and participated in trading partner testing cycles. Tracked defects in HP Quality Center/ALM and Jira, and supported ACA compliance testing during post-ACA rollout.
Business Systems Analyst at Elevance Health (formerly Anthem, Inc.)
August 1, 2014 - January 1, 2016
Supported HIPAA 5010 compliance initiatives across FACETS modules (Membership, Group, Billing, Claims, Providers). Led JAD sessions, documented requirements, and contributed to RTM. Supported HIPAA EDI test planning for 837P/I/D, 835, 834, 270/271, 276/277, 278 and assisted QA with testing claims adjudication scenarios, referencing COB and benefit calculations.

Education

Bachelor of Business Administration at New York Institute of Technology
January 11, 2030 - May 14, 2026

Qualifications

ISTQB Certified Tester - Foundation Level (CTFL)
January 11, 2030 - May 14, 2026
Guidewire Certified Tester - PolicyCenter / ClaimCenter (Associate level)
January 11, 2030 - May 14, 2026
HackerRank SQL (Advanced) Certificate
January 11, 2030 - May 14, 2026
Certified Scrum Master (CSM) - Scrum Alliance
January 11, 2030 - May 14, 2026

Industry Experience

Financial Services, Healthcare, Professional Services, Software & Internet, Other