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Hi! I'm Katrina P. Donguiza, a highly motivated communications graduate with a passion for remote work, digital communication, pop culture, and travel. I thrive on engaging with people and creating connections across different audiences. I've built a versatile background across customer service, social media, content creation, and data entry, with hands-on experience in roles like virtual assistant, email management, and store operations. I'm a quick learner, adaptable, and eager to contribute to collaborative teams.…Hi! I'm Katrina P. Donguiza, a highly motivated communications graduate with a passion for remote work, digital communication, pop culture, and travel. I thrive on engaging with people and creating connections across different audiences. I've built a versatile background across customer service, social media, content creation, and data entry, with hands-on experience in roles like virtual assistant, email management, and store operations. I'm a quick learner, adaptable, and eager to contribute to collaborative teams.

Katrina P. Donguiza

Content Creator, Social Media Manager, Copywriter, +2

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Hi! I'm Katrina P. Donguiza, a highly motivated communications graduate with a passion for remote work, digital communication, pop culture, and travel. I thrive on engaging with people and creating connections across different audiences. I've built a versatile background across customer service, social media, content creation, and data entry, with hands-on experience in roles like virtual assistant, email management, and store operations. I'm a quick learner, adaptable, and eager to contribute to collaborative teams.…Hi! I'm Katrina P. Donguiza, a highly motivated communications graduate with a passion for remote work, digital communication, pop culture, and travel. I thrive on engaging with people and creating connections across different audiences. I've built a versatile background across customer service, social media, content creation, and data entry, with hands-on experience in roles like virtual assistant, email management, and store operations. I'm a quick learner, adaptable, and eager to contribute to collaborative teams.

Available to hire

Hi! I’m Katrina P. Donguiza, a highly motivated communications graduate with a passion for remote work, digital communication, pop culture, and travel. I thrive on engaging with people and creating connections across different audiences.

I’ve built a versatile background across customer service, social media, content creation, and data entry, with hands-on experience in roles like virtual assistant, email management, and store operations. I’m a quick learner, adaptable, and eager to contribute to collaborative teams.

Language

English

Fluent

Work Experience

Service Clerk | Cashier at Costco

November 1, 2023 - Present

General customer service and information desk. Processed memberships sign-ups and product returns.

Virtual Assistant at FTC Media

October 1, 2022 - August 31, 2023

Generated ideas for social media content and promotion. Handled queries for several accounts and processed sales for multiple accounts.

Customer Operations Analyst at Alumni

November 1, 2021 - May 2, 2022

Input essential financial data into the company website. Data entry and analysis of stock investment contracts. Summarized customer investment contracts of multiple companies.

Email Manager | Account Manager | SEO at New Media Services

May 1, 2017 - September 30, 2018

Email creation and account management. Profile moderation and management.

Customer Service Representative at Sitel

January 1, 2017 - September 30, 2018

Processed customer orders, queries, discounts, and returns. Package tracking and deliveries. Managed vast amounts of calls and e-mails.

Store Associate | Waitress at Angel's Eatery

March 1, 2020 - September 30, 2021

Restocked merchandise. Processed sales and customer items.