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Michelle brings a rare blend of strategy execution, B2B SaaS go-to-market, product development, and creative production experience. Across healthtech, insurance, and consumer electronics, I have translated complex ideas into clear narratives, adoption plans, user journeys, product requirements, videos, content, and customer-facing experiences. My background includes healthcare AI and conversational workflows, front-end prototyping, feature development, regional product adoption, voice acting for insurance clients, and creative campaign production for brands such as Bosch. I am strongest where business intent, product logic, user emotion, and clear communication need to come together fast.…Michelle brings a rare blend of strategy execution, B2B SaaS go-to-market, product development, and creative production experience. Across healthtech, insurance, and consumer electronics, I have translated complex ideas into clear narratives, adoption plans, user journeys, product requirements, videos, content, and customer-facing experiences. My background includes healthcare AI and conversational workflows, front-end prototyping, feature development, regional product adoption, voice acting for insurance clients, and creative campaign production for brands such as Bosch. I am strongest where business intent, product logic, user emotion, and clear communication need to come together fast.

Michelle L

Writer, Voice Actor, AI Strategy Consultant, +2

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Michelle brings a rare blend of strategy execution, B2B SaaS go-to-market, product development, and creative production experience. Across healthtech, insurance, and consumer electronics, I have translated complex ideas into clear narratives, adoption plans, user journeys, product requirements, videos, content, and customer-facing experiences. My background includes healthcare AI and conversational workflows, front-end prototyping, feature development, regional product adoption, voice acting for insurance clients, and creative campaign production for brands such as Bosch. I am strongest where business intent, product logic, user emotion, and clear communication need to come together fast.…Michelle brings a rare blend of strategy execution, B2B SaaS go-to-market, product development, and creative production experience. Across healthtech, insurance, and consumer electronics, I have translated complex ideas into clear narratives, adoption plans, user journeys, product requirements, videos, content, and customer-facing experiences. My background includes healthcare AI and conversational workflows, front-end prototyping, feature development, regional product adoption, voice acting for insurance clients, and creative campaign production for brands such as Bosch. I am strongest where business intent, product logic, user emotion, and clear communication need to come together fast.

Available to hire

Michelle brings a rare blend of strategy execution, B2B SaaS go-to-market, product development, and creative production experience. Across healthtech, insurance, and consumer electronics, I have translated complex ideas into clear narratives, adoption plans, user journeys, product requirements, videos, content, and customer-facing experiences. My background includes healthcare AI and conversational workflows, front-end prototyping, feature development, regional product adoption, voice acting for insurance clients, and creative campaign production for brands such as Bosch. I am strongest where business intent, product logic, user emotion, and clear communication need to come together fast.

Skills

Copywriting

Prompt Engineering

Script

Experience Level

Copywriting

Expert

Prompt Engineering

Expert

Script

Intermediate

Language

English

Fluent

Work Experience

Founder / Career & AI Workflow Coach at Calyx & Core

January 1, 2025 - Present

Built a portfolio career platform focused on mid-career reinvention, AI-enabled workflows, and practical experiments to help professionals show new capabilities. Developed frameworks, coaching scripts, diagnostic prompts, and AI-assisted exercises; designed practical AI workflow tools and prompts for professionals and SMEs; authored thought leadership content and service narratives around AI readiness and redesign; created early content prototypes and clarified career pathways.

Chief of Staff to Chief Data Analytics Officer at Amplify Health

January 1, 2024 - January 1, 2025

Led strategic operations to scale regional health care analytics; translated data insights into actionable initiatives; aligned product and delivery roadmaps with business goals across units; supported executives with narrative, governance materials, and cross-functional collaboration.

Senior Program Manager, Simplification Program at AXA Insurance

January 1, 2020 - January 1, 2021

Led regional simplification and digital adoption across APAC insurance markets; translated operational pain points into practical use-case journeys; collaborated across customer, digital, operations, and distribution teams to improve service clarity and adoption.

Chief of Staff / Product & AI Workflow Lead

January 1, 2025 - January 1, 2026

Led AI-enabled virtual assistants and conversational workflows for patient, customer, and operational use cases; clarified user journeys and product requirements; coordinated across product, sales, engineering, and delivery teams to define AI agents' capabilities to say, do, escalate, and capture; created structured documentation and workflows to align teams on direction and priorities; translated ambiguous business needs into clear prompts and operational logic for technical teams.