I'm Olivia Simms, a results-driven HR and operations professional with progressive experience in recruitment, employee relations, and administrative leadership. I excel at building strong teams, streamlining hiring processes, and supporting organisational growth in fast-paced environments. I thrive in HR operations, policy compliance, and performance management, using data-driven insights to boost engagement and productivity. I have led onboarding for 12+ staff, improved onboarding integration, and implemented employee engagement initiatives that shortened project timelines and reduced risks, all while ensuring 100% compliance with labour regulations.

Olivia Simms

I'm Olivia Simms, a results-driven HR and operations professional with progressive experience in recruitment, employee relations, and administrative leadership. I excel at building strong teams, streamlining hiring processes, and supporting organisational growth in fast-paced environments. I thrive in HR operations, policy compliance, and performance management, using data-driven insights to boost engagement and productivity. I have led onboarding for 12+ staff, improved onboarding integration, and implemented employee engagement initiatives that shortened project timelines and reduced risks, all while ensuring 100% compliance with labour regulations.

Available to hire

I’m Olivia Simms, a results-driven HR and operations professional with progressive experience in recruitment, employee relations, and administrative leadership. I excel at building strong teams, streamlining hiring processes, and supporting organisational growth in fast-paced environments.

I thrive in HR operations, policy compliance, and performance management, using data-driven insights to boost engagement and productivity. I have led onboarding for 12+ staff, improved onboarding integration, and implemented employee engagement initiatives that shortened project timelines and reduced risks, all while ensuring 100% compliance with labour regulations.

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Language

English
Fluent

Work Experience

Freelance HR & Administrative Consultant at Self-Employed / Freelance
August 1, 2024 - Present
Delivered HR and administrative support across multiple short-term assignments. Assisted with recruitment coordination, onboarding, employee relations, scheduling, records management, and client communication. Maintained confidentiality and accuracy in fast-paced environments.
Recruiting Manager at Advanced Call Center Technologies (ACT)
September 1, 2023 - July 31, 2024
Led recruitment operations and improved hiring processes. Supervised and trained recruitment staff while strengthening employer branding strategies.
Human Resource Generalist at Advanced Call Center Technologies (ACT)
February 1, 2022 - August 31, 2023
Managed onboarding, employee relations, HR administration, and policy compliance. Analyzed HR data to improve engagement and performance.
Human Resource Administrator at Advanced Call Center Technologies (ACT)
April 1, 2020 - February 28, 2022
Maintained employee records and supported payroll, onboarding, recruitment, and HR documentation. Coordinated HR events and employee engagement programmes.

Education

Human Resource Management Level 5 (BSc Degree Equivalent) at Gomex Institute of Technology (HEART NSTA Trust)
March 1, 2021 - August 31, 2022
Event Planning and Management Level 4 at Heart Institute of the Caribbean (HEART Trust NSTA)
January 1, 2017 - January 1, 2018
Team Jamaica Training at Invest Jamaica
April 1, 2018 - April 1, 2018

Qualifications

Event Planning and Management Level 4
January 1, 2017 - January 1, 2018
Human Resource Management Level 5
March 1, 2021 - August 31, 2022
Team Jamaica Training
April 1, 2018 - April 1, 2018

Industry Experience

Professional Services, Education, Other