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I'm a Senior Quality Assurance Analyst with 10+ years of experience in banking and financial services, telecom, and SAAS projects. I excel at coordinating QA initiatives, designing comprehensive test strategies, analyzing risks, and supporting business stakeholders during solution approvals. I'm experienced in modernization programs and cross-functional collaboration within complex enterprise environments, and I translate business needs into structured quality assurance frameworks that ensure reliability, compliance, and operational excellence.…I'm a Senior Quality Assurance Analyst with 10+ years of experience in banking and financial services, telecom, and SAAS projects. I excel at coordinating QA initiatives, designing comprehensive test strategies, analyzing risks, and supporting business stakeholders during solution approvals. I'm experienced in modernization programs and cross-functional collaboration within complex enterprise environments, and I translate business needs into structured quality assurance frameworks that ensure reliability, compliance, and operational excellence.

Hande Gokoglu

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I'm a Senior Quality Assurance Analyst with 10+ years of experience in banking and financial services, telecom, and SAAS projects. I excel at coordinating QA initiatives, designing comprehensive test strategies, analyzing risks, and supporting business stakeholders during solution approvals. I'm experienced in modernization programs and cross-functional collaboration within complex enterprise environments, and I translate business needs into structured quality assurance frameworks that ensure reliability, compliance, and operational excellence.…I'm a Senior Quality Assurance Analyst with 10+ years of experience in banking and financial services, telecom, and SAAS projects. I excel at coordinating QA initiatives, designing comprehensive test strategies, analyzing risks, and supporting business stakeholders during solution approvals. I'm experienced in modernization programs and cross-functional collaboration within complex enterprise environments, and I translate business needs into structured quality assurance frameworks that ensure reliability, compliance, and operational excellence.

Available to hire

I’m a Senior Quality Assurance Analyst with 10+ years of experience in banking and financial services, telecom, and SAAS projects.

I excel at coordinating QA initiatives, designing comprehensive test strategies, analyzing risks, and supporting business stakeholders during solution approvals. I’m experienced in modernization programs and cross-functional collaboration within complex enterprise environments, and I translate business needs into structured quality assurance frameworks that ensure reliability, compliance, and operational excellence.

Skills

Jira

Selenium

Experience Level

Jira

Expert

Selenium

Intermediate

Language

French

Intermediate

English

Fluent

Turkish

Fluent

Work Experience

Online AI Analyst at Telus Digital

January 1, 2025 - Present

Review and evaluate AI-generated outputs to ensure accuracy, clarity, and consistency with defined guidelines. Identify patterns, errors, and inconsistencies in AI responses and document findings with actionable feedback. Provide structured quality assessments to support continuous improvement of AI models and automated systems. Collaborate with cross-functional teams to maintain quality standards and ensure reliable, human-validated AI outputs.

LQA Localization QA at Altagram Canada

January 1, 2025 - Present

Perform linguistic and in-context testing of localized game builds to ensure translations are accurate, immersive, and culturally appropriate. Identify and report localization-specific defects such as text truncation, subtitle timing issues, font rendering problems, UI overflow, missing strings, and encoding errors across console, PC, and mobile platforms. Validate regional compliance elements including age ratings, legal disclaimers, currency/date formats, and platform-specific terminology, ensuring proper functionality across different hardware configurations and language settings.

QA Architect at Etiya Canada Inc.

January 1, 2024 - January 1, 2025

Worked for Videotron.com as a consultant. Owned QA for feature releases across web platforms, validating readiness before deployment. Investigated customer-reported issues, reproduced defects, and provided clear repro steps and root cause insights.

QA Architect at Etiya Bilişim

January 1, 2018 - January 1, 2024

Worked for Videotron Fizz Mobile (fizz.ca) as a consultant. Validated integrations between frontend, backend services, and APIs, ensuring consistent behavior across components. Contributed to building structured test suites and QA workflows to improve release confidence.

Senior QA Analyst / Team Leader at Banking Projects

January 1, 2010 - January 1, 2016

Coordinated quality assurance activities across large-scale banking and payment transformation initiatives. Designed and implemented comprehensive QA execution strategies, defining scope, governance models, and testing procedures. Analyzed functional and technical risks, developed mitigation plans, and oversaw implementation of corrective action strategies.