Hi, I'm Hui Yi Tan Geok. I have a digital communications background with experience in UX/UI design, visual communication, and content creation from academic projects. I excel at coordinating teams, organizing workflows, and communicating clearly, with a track record of supporting digital content, campaign planning, and platform updates across multiple channels. I am adept at contributing to content development, website management, and marketing activities across digital channels. I bring hands-on experience in project coordination, procurement, and administrative support, optimizing processes and workflows, and delivering professional interactions with clients and stakeholders.

Hui Yi Tan Geok

Hi, I'm Hui Yi Tan Geok. I have a digital communications background with experience in UX/UI design, visual communication, and content creation from academic projects. I excel at coordinating teams, organizing workflows, and communicating clearly, with a track record of supporting digital content, campaign planning, and platform updates across multiple channels. I am adept at contributing to content development, website management, and marketing activities across digital channels. I bring hands-on experience in project coordination, procurement, and administrative support, optimizing processes and workflows, and delivering professional interactions with clients and stakeholders.

Available to hire

Hi, I’m Hui Yi Tan Geok. I have a digital communications background with experience in UX/UI design, visual communication, and content creation from academic projects. I excel at coordinating teams, organizing workflows, and communicating clearly, with a track record of supporting digital content, campaign planning, and platform updates across multiple channels.

I am adept at contributing to content development, website management, and marketing activities across digital channels. I bring hands-on experience in project coordination, procurement, and administrative support, optimizing processes and workflows, and delivering professional interactions with clients and stakeholders.

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Language

English
Advanced

Work Experience

Customer Service Executive at Misumi South East Asia
February 1, 2010 - May 1, 2017
Delivered responsive customer support to local and overseas clients via inquiries, feedback, and complaints, achieving positive resolutions through empathetic communication and high service standards. Supported digital order processes by entering quotes, processing orders with precision, and guiding users through the Web Ordering System to resolve technical issues and enhance user experience. Managed claims and discrepancies (shipments delays, defects, pricing) with clear documentation, problem-solving, and coordination across sales teams, suppliers, and logistics for efficient outcomes. Liaised with international suppliers and shipping teams to track deliveries, adjust lead times, and resolve logistics issues, ensuring seamless information flow and stakeholder alignment.
Admin Executive at Ministry of Education (MOE)
May 1, 2017 - May 1, 2018
Provided administrative support including vendor payments, staff claims, invoicing, and fee collection; supported procurement via government portals (GeBIZ) and vendor coordination through purchase orders and stakeholder liaison; contributed to process improvements to ensure timely delivery and compliance.
Corporate Support Officer at Ministry of Education (MOE)
September 1, 2018 - Present
Managed financial and administrative operations with a focus on accuracy, timeliness, and process efficiency, including vendor payments, staff claims, invoicing, and fee collection. Supported procurement via digital government portals (GeBIZ) and vendor coordination through purchase order processing and stakeholder liaison, ensuring compliance and timely delivery. Led digital workflow optimization through electronic forms solutions and user testing, enhancing stakeholder communication and process efficiency. Delivered front-line support through receptionist duties and parent communications, demonstrating professionalism, empathy, and clear stakeholder handling.

Education

Diploma in Digital Communication (with Merit) at Nanyang Academy of Fine Arts
July 1, 2024 - December 1, 2025
Certificate in Digital Design at Singapore Institute of Material Management
January 11, 2030 - May 16, 2026
Diploma in Logistics Management at Singapore Institute of Material Management
January 11, 2030 - May 16, 2026
UX Design Bootcamp at Vertical Institute
March 1, 2026 - May 16, 2026

Qualifications

Certificate in Digital Design
January 11, 2030 - May 16, 2026
Diploma in Logistics Management
January 11, 2030 - May 16, 2026
UX Design Bootcamp Certificate
March 1, 2026 - May 16, 2026

Industry Experience

Education, Manufacturing, Government, Professional Services