Hi, I'm Maria Maffei, a results-driven Marketing and International Business student on the Gold Coast. I bring 3+ years of hands-on experience in hospitality, where I led frontline teams, managed busy service periods, and prioritized exceptional guest experiences. I'm fluent in English and Spanish, and I'm eager to translate my academic insights into real-world marketing results through an internship that challenges me and helps brands connect with people. Beyond customer service, I thrive on collaboration, problem-solving, and continuous learning. I've excelled at coordinating staff rosters, opening/closing procedures, and maintaining high standards of service and presentation. I'm excited to contribute creative ideas, energetic leadership, and a strong work ethic to a dynamic marketing team while continuing my studies.

Maria Maffei

Hi, I'm Maria Maffei, a results-driven Marketing and International Business student on the Gold Coast. I bring 3+ years of hands-on experience in hospitality, where I led frontline teams, managed busy service periods, and prioritized exceptional guest experiences. I'm fluent in English and Spanish, and I'm eager to translate my academic insights into real-world marketing results through an internship that challenges me and helps brands connect with people. Beyond customer service, I thrive on collaboration, problem-solving, and continuous learning. I've excelled at coordinating staff rosters, opening/closing procedures, and maintaining high standards of service and presentation. I'm excited to contribute creative ideas, energetic leadership, and a strong work ethic to a dynamic marketing team while continuing my studies.

Available to hire

Hi, I’m Maria Maffei, a results-driven Marketing and International Business student on the Gold Coast. I bring 3+ years of hands-on experience in hospitality, where I led frontline teams, managed busy service periods, and prioritized exceptional guest experiences. I’m fluent in English and Spanish, and I’m eager to translate my academic insights into real-world marketing results through an internship that challenges me and helps brands connect with people.

Beyond customer service, I thrive on collaboration, problem-solving, and continuous learning. I’ve excelled at coordinating staff rosters, opening/closing procedures, and maintaining high standards of service and presentation. I’m excited to contribute creative ideas, energetic leadership, and a strong work ethic to a dynamic marketing team while continuing my studies.

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Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

Waitress | Bartender | Supervisor at Lime Mexican – Surfers Paradise
January 1, 2022 - January 1, 2023
Hospitality role including waitstaff, bartending, and supervisory duties during peak hours; improved service consistency and operational efficiency.
Barista | Core Team Member at Elston Bar – Surfers Paradise
January 1, 2023 - January 1, 2024
Barista and core team member; coffee preparation and cafe operations; contributed to a fast-paced service environment.
Cafe / Hospitality Assistant at Rafiki by the Sea – Mermaid Beach
January 1, 2024 - January 1, 2025
On-site hospitality and customer engagement; supported daily cafe operations and guest experiences.

Education

Bachelor of Business (International Business & Marketing) at Griffith University – Gold Coast
January 1, 2025 - January 1, 2026
Diploma of Business at Griffith College – Gold Coast
January 1, 2024 - January 1, 2025
Diploma of Business at Browns English Language School – Gold Coast
January 1, 2023 - January 1, 2023

Qualifications

Responsible Service of Alcohol (RSA)
January 1, 2023 - May 17, 2026
Responsible Service of Gambling (RSG)
January 1, 2023 - May 17, 2026

Industry Experience

Travel & Hospitality, Education, Professional Services, Media & Entertainment