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Hi, I'm Laura Abreu Moreno, a detail-oriented administrative professional with over five years of experience in customer service and office operations. I thrive in fast-paced environments, coordinating schedules, onboarding, inventory management, and maintaining confidential HR records with a proactive, collaborative approach. Hi, I enjoy learning new systems (Kronos, UKG, Microsoft Office) and supporting teams by improving processes, handling inquiries, and delivering excellent service to clients. I am bilingual (Spanish-English) and committed to ongoing learning and skills development.…Hi, I'm Laura Abreu Moreno, a detail-oriented administrative professional with over five years of experience in customer service and office operations. I thrive in fast-paced environments, coordinating schedules, onboarding, inventory management, and maintaining confidential HR records with a proactive, collaborative approach. Hi, I enjoy learning new systems (Kronos, UKG, Microsoft Office) and supporting teams by improving processes, handling inquiries, and delivering excellent service to clients. I am bilingual (Spanish-English) and committed to ongoing learning and skills development.

Laura Abreu Moreno

Assistant Producer, Content Creator, Content Producer, +2

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Hi, I'm Laura Abreu Moreno, a detail-oriented administrative professional with over five years of experience in customer service and office operations. I thrive in fast-paced environments, coordinating schedules, onboarding, inventory management, and maintaining confidential HR records with a proactive, collaborative approach. Hi, I enjoy learning new systems (Kronos, UKG, Microsoft Office) and supporting teams by improving processes, handling inquiries, and delivering excellent service to clients. I am bilingual (Spanish-English) and committed to ongoing learning and skills development.…Hi, I'm Laura Abreu Moreno, a detail-oriented administrative professional with over five years of experience in customer service and office operations. I thrive in fast-paced environments, coordinating schedules, onboarding, inventory management, and maintaining confidential HR records with a proactive, collaborative approach. Hi, I enjoy learning new systems (Kronos, UKG, Microsoft Office) and supporting teams by improving processes, handling inquiries, and delivering excellent service to clients. I am bilingual (Spanish-English) and committed to ongoing learning and skills development.

Available to hire

Hi, I’m Laura Abreu Moreno, a detail-oriented administrative professional with over five years of experience in customer service and office operations. I thrive in fast-paced environments, coordinating schedules, onboarding, inventory management, and maintaining confidential HR records with a proactive, collaborative approach.

Hi, I enjoy learning new systems (Kronos, UKG, Microsoft Office) and supporting teams by improving processes, handling inquiries, and delivering excellent service to clients. I am bilingual (Spanish-English) and committed to ongoing learning and skills development.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Work Experience

Administrative II at United Library Service

April 1, 2025 - Present

Greeted and supported clients; orientation of sales; checking the accounts of the store; manager computer inventory; preparation of bank documents/checkbook; WCB reporting/tracking; assisted with benefits management and other HR functions as needed; managed and maintained employee-related documents and administrative files; coordinated managers' schedules and assisted with meeting arrangements.

Customer Service Agent at Servantage Services

December 1, 2023 - December 31, 2025

Responding to inquiries, took messages and answered questions; identifying and resolving customer issues efficiently; providing information and details about services and policies; kept inventory stock up to date; reported incidents related to the building; office cleaning and maintenance.

Community Agent at United Nations High Commissioner for Refugees (UNHCR) / Trinidad and Tobago

January 1, 2021 - September 1, 2023

Volunteer experience as a Community Agent.