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I'm Sarah Ikpea, a Business Management and Administration graduate with over five years of experience across diverse business settings. I excel at managing time efficiently, meeting targets, and maintaining professionalism in high-pressure environments. I'm highly motivated with strong customer service and organisational skills, seeking to contribute value in a dynamic business setting with a passion for continuous improvement. I enjoy creativity in all capacity and I’m an experienced singer and model who is opened to acting.…I'm Sarah Ikpea, a Business Management and Administration graduate with over five years of experience across diverse business settings. I excel at managing time efficiently, meeting targets, and maintaining professionalism in high-pressure environments. I'm highly motivated with strong customer service and organisational skills, seeking to contribute value in a dynamic business setting with a passion for continuous improvement. I enjoy creativity in all capacity and I’m an experienced singer and model who is opened to acting.

Sarah Ikpea

Content Producer, Content Creator, Band Member, +7

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I'm Sarah Ikpea, a Business Management and Administration graduate with over five years of experience across diverse business settings. I excel at managing time efficiently, meeting targets, and maintaining professionalism in high-pressure environments. I'm highly motivated with strong customer service and organisational skills, seeking to contribute value in a dynamic business setting with a passion for continuous improvement. I enjoy creativity in all capacity and I’m an experienced singer and model who is opened to acting.…I'm Sarah Ikpea, a Business Management and Administration graduate with over five years of experience across diverse business settings. I excel at managing time efficiently, meeting targets, and maintaining professionalism in high-pressure environments. I'm highly motivated with strong customer service and organisational skills, seeking to contribute value in a dynamic business setting with a passion for continuous improvement. I enjoy creativity in all capacity and I’m an experienced singer and model who is opened to acting.

Available to hire

I’m Sarah Ikpea, a Business Management and Administration graduate with over five years of experience across diverse business settings. I excel at managing time efficiently, meeting targets, and maintaining professionalism in high-pressure environments.

I’m highly motivated with strong customer service and organisational skills, seeking to contribute value in a dynamic business setting with a passion for continuous improvement. I enjoy creativity in all capacity and I’m an experienced singer and model who is opened to acting.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

Work Experience

Remote Customer Specialist and Coach at Teleperformance

May 1, 2022 - Present

Managed customer inquiries and appointments using various systems including STORM, AVAYA and NGCC to achieve high-level call quality; coached and supported new recruits during onboarding.

Remote Inbound Sales Agent at Vodafone

February 1, 2022 - March 1, 2022

Identified sales opportunities while assisting with contract setups and product inquiries.

General Sales Assistant at Matalan

May 1, 2021 - February 1, 2022

Assisted customers with product purchases, returns, refunds, and payments.

Data Entry Staff at Pets At Home

August 1, 2020 - November 1, 2020

Processed and stored data using Excel and JDA software; ensured tasks met company standards with excellent time management.

Business Support Admin (Volunteer) at Definite Care Ltd

April 1, 2020 - Present

Supported startup operations, handled emails, and generated marketing materials.