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I am a Romanian professional with international experience in operations, team coordination, and customer service, gained in fast-paced and demanding environments.

About

I am a Romanian professional with international experience in operations, team coordination, and customer service, gained in fast-paced and demanding environments. I excel at managing complex tasks efficiently, maintaining high standards, and making quick decisions under pressure.

Known for being adaptable, well-organized, and a strong communicator, I build solid professional relationships and support team goals. I am motivated to grow and contribute to a role that offers responsibility and real impact.

  • 4 years' experience
  • Joined May 2026

Languages

  • Romanian, Moldavian, MoldovanFluent
  • EnglishFluent
  • GermanAdvanced

Industry experience

  • Media & Entertainment
  • Software & Internet
  • Professional Services
  • Travel & Hospitality
  • Transportation & Logistics

Work experience· 4 roles

Assistant Manager · Prietenii Veseli e iAug 2025 – Jan 2026 · 6 mos

Coordinated a team of entertainers and managed logistics for over 40 themed events per month. Ensured clear and effective communication with clients and suppliers. Managed and organized contractual documentation.

Customer Service Supervisor · Malta Air (Ryan Air Group)Sep 2023 – Feb 2024 · 6 mos

Supervised cabin crew teams, ensuring compliance with safety standards and operational procedures. Delivered critical information to passengers clearly and accurately, even under time pressure. Observed onboard operations, ensuring service quality and customer satisfaction. Provided team support and training, effectively managing unexpected or emergency situations. Contributed to maintaining a safe and coordinated work environment in line with company and international regulations.

Influencer Marketing Manager (Web 3 & Crypto) · Astro Labs MarketingMay 2023 – May 2025 · 2 yrs 1 mo

Led recruitment and onboarding of 200+ influencers and KOLs for Web 3, GameFi, and DeFi projects. Negotiated partnerships and managed influencer contracts, optimizing client budgets. Designed and executed influencer marketing campaigns, increasing brand visibility and community growth. Built and maintained an influencer database categorized by niche and performance to improve efficiency and reduce costs. Monitored campaign performance and prepared reports, supporting long-term client relationships.

Customer Service Agent · Malta Air (Ryan Air Group)Sep 2021 – Aug 2023 · 2 yrs

Education

Bachelor's Degree in International Relations and European Studies · West University of Timisoara2018 – 2021
High School Diploma – Natural Sciences · Alexandru Ioan Cuza Technical College2014 – 2018

Certifications and awards

European Cabin Crew Attestation (EACA)2021 – 2026

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