I am a Romanian professional with international experience in operations, team coordination, and customer service, gained in fast-paced and demanding environments. I excel at managing complex tasks efficiently, maintaining high standards, and making quick decisions under pressure. Known for being adaptable, well-organized, and a strong communicator, I build solid professional relationships and support team goals. I am motivated to grow and contribute to a role that offers responsibility and real impact.

I am a Romanian professional with international experience in operations, team coordination, and customer service, gained in fast-paced and demanding environments. I excel at managing complex tasks efficiently, maintaining high standards, and making quick decisions under pressure. Known for being adaptable, well-organized, and a strong communicator, I build solid professional relationships and support team goals. I am motivated to grow and contribute to a role that offers responsibility and real impact.

Available to hire

I am a Romanian professional with international experience in operations, team coordination, and customer service, gained in fast-paced and demanding environments. I excel at managing complex tasks efficiently, maintaining high standards, and making quick decisions under pressure.

Known for being adaptable, well-organized, and a strong communicator, I build solid professional relationships and support team goals. I am motivated to grow and contribute to a role that offers responsibility and real impact.

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Language

Romanian, Moldavian, Moldovan
Fluent
English
Fluent
German
Advanced

Work Experience

Assistant Manager at Prietenii Veseli e i
August 20, 2025 - January 20, 2026
Coordinated a team of entertainers and managed logistics for over 40 themed events per month. Ensured clear and effective communication with clients and suppliers. Managed and organized contractual documentation.
Influencer Marketing Manager (Web 3 & Crypto) at Astro Labs Marketing
May 1, 2023 - May 1, 2025
Led recruitment and onboarding of 200+ influencers and KOLs for Web 3, GameFi, and DeFi projects. Negotiated partnerships and managed influencer contracts, optimizing client budgets. Designed and executed influencer marketing campaigns, increasing brand visibility and community growth. Built and maintained an influencer database categorized by niche and performance to improve efficiency and reduce costs. Monitored campaign performance and prepared reports, supporting long-term client relationships.
Customer Service Supervisor at Malta Air (Ryan Air Group)
September 1, 2023 - February 1, 2024
Supervised cabin crew teams, ensuring compliance with safety standards and operational procedures. Delivered critical information to passengers clearly and accurately, even under time pressure. Observed onboard operations, ensuring service quality and customer satisfaction. Provided team support and training, effectively managing unexpected or emergency situations. Contributed to maintaining a safe and coordinated work environment in line with company and international regulations.
Customer Service Agent at Malta Air (Ryan Air Group)
September 1, 2021 - August 1, 2023
Delivered high-quality customer service to passengers on European flights. Supported daily operations and assisted in emergency situations. Maintained high levels of customer satisfaction under pressure and time constraints. Communicated effectively with passengers and team members, ensuring compliance with safety procedures.

Education

Bachelor's Degree in International Relations and European Studies at West University of Timisoara
October 1, 2018 - July 1, 2021
High School Diploma – Natural Sciences at Alexandru Ioan Cuza Technical College
September 1, 2014 - June 1, 2018

Qualifications

European Cabin Crew Attestation (EACA)
September 1, 2021 - May 18, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Travel & Hospitality, Transportation & Logistics