Musa Shah

Available to hire

Experience Level

Intermediate
Intermediate

Work Experience

Retail Associate at Soccer World Central Toronto
December 1, 2025 - Present
Delivered high-quality customer service in a fast-paced retail environment specializing in performance apparel, footwear, and accessories. Educated customers on product selection based on fit and performance goals. Operated POS systems for cash, debit, and credit transactions. Managed inventory organization, stock replenishment, and shipment processing to support product availability and operational efficiency. Built strong customer relationships through product knowledge and passion for soccer.
Retail Associate at Soccer World Central
December 1, 2025 - Present
Delivered high-quality customer service in a fast-paced retail environment, specializing in performance apparel, footwear, and accessories. Educated customers on product selection based on fit and performance goals. Operated POS systems for cash, debit, and credit transactions. Managed inventory organization, stock replenishment, and shipping processing to support product availability and operational efficiency. Built strong customer relationships through product knowledge and a passion for soccer, contributing to sales performance.
Head Coach / Assistant Coach (U13 Boys Development Team; High-Performance Team Assistant Coach) at Erin Mills Soccer Club
October 1, 2024 - Present
Designed, planned, and delivered age-appropriate technical and tactical training sessions focused on player development and fitness. Led weekly team practices and game management, including tactical adjustments and player motivation. Implemented development plans tracking progress in technical ability, decision-making, and physical conditioning. Assisted with match-footeage analysis and provided individualized feedback to players competing at regional and provincial levels.
Head Coach / Assistant Coach at Erin Mills Soccer Club
October 1, 2024 - Present
Head coach for the U13 Boys Development Team and assistant coach of the High-Performance Team; designed, planned, and delivered age-appropriate technical and tactical training sessions focusing on player development and fitness; led weekly team practices and game management, including tactical adjustments and player motivation; implemented development plans for athletes tracking progress in technical ability, decision-making, and physical conditioning; assisted in analyzing match footage and providing individualized feedback to players competing at regional and provincial levels.
Writer / Contributor at The Varsity (University of Toronto Newspaper)
October 1, 2023 - March 1, 2025
Contributed articles to Arts & Culture and Sports sections. Topics covered: artificial intelligence, migration, media, and cinema. Strengthened storytelling, analytical writing, and research through coverage of global and campus events.
Festival Volunteer at Toronto International Film Festival (TIFF)
September 1, 2022 - January 1, 2023
Welcomed guests and directed visitors to venues, ensuring accurate seating according to pass levels. Managed ticket scanning and handled inquiries related to schedules, films, and celebrity appearances. Contributed to a high-energy, fast-paced film festival environment, supporting overall guest experience.

Education

Honours Bachelor of Arts - Specialist at University of Toronto
January 1, 2021 - January 1, 2025
Bachelor of Political Science at University of Toronto
January 1, 2021 - January 1, 2025
Honours Bachelor of Arts - Specialist Bachelor of Political Science at University of Toronto
January 1, 2021 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Education, Retail, Non-Profit Organization