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I am a principal technical writer with over a decade of IT experience, skilled at turning complex concepts into clear, user-friendly documentation. I craft user guides, release notes, API references, and online help, and I enjoy leading a documentation team to deliver high-quality content on time. I collaborate closely with product and engineering teams to ensure accuracy and usability. Beyond writing, I create marketing collateral, web content, and blogs to support product adoption. I work with MS Word, Confluence, FrameMaker, RoboHelp, Visio, and image/editing tools like Photoshop, while applying HTML, CSS, JavaScript, and data formats to produce polished materials that educate and empower users.…I am a principal technical writer with over a decade of IT experience, skilled at turning complex concepts into clear, user-friendly documentation. I craft user guides, release notes, API references, and online help, and I enjoy leading a documentation team to deliver high-quality content on time. I collaborate closely with product and engineering teams to ensure accuracy and usability. Beyond writing, I create marketing collateral, web content, and blogs to support product adoption. I work with MS Word, Confluence, FrameMaker, RoboHelp, Visio, and image/editing tools like Photoshop, while applying HTML, CSS, JavaScript, and data formats to produce polished materials that educate and empower users.

BEHARA SURESH KUMAR

Writer, Copywriter, Content Designer, +2

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I am a principal technical writer with over a decade of IT experience, skilled at turning complex concepts into clear, user-friendly documentation. I craft user guides, release notes, API references, and online help, and I enjoy leading a documentation team to deliver high-quality content on time. I collaborate closely with product and engineering teams to ensure accuracy and usability. Beyond writing, I create marketing collateral, web content, and blogs to support product adoption. I work with MS Word, Confluence, FrameMaker, RoboHelp, Visio, and image/editing tools like Photoshop, while applying HTML, CSS, JavaScript, and data formats to produce polished materials that educate and empower users.…I am a principal technical writer with over a decade of IT experience, skilled at turning complex concepts into clear, user-friendly documentation. I craft user guides, release notes, API references, and online help, and I enjoy leading a documentation team to deliver high-quality content on time. I collaborate closely with product and engineering teams to ensure accuracy and usability. Beyond writing, I create marketing collateral, web content, and blogs to support product adoption. I work with MS Word, Confluence, FrameMaker, RoboHelp, Visio, and image/editing tools like Photoshop, while applying HTML, CSS, JavaScript, and data formats to produce polished materials that educate and empower users.

Available to hire

I am a principal technical writer with over a decade of IT experience, skilled at turning complex concepts into clear, user-friendly documentation. I craft user guides, release notes, API references, and online help, and I enjoy leading a documentation team to deliver high-quality content on time. I collaborate closely with product and engineering teams to ensure accuracy and usability.

Beyond writing, I create marketing collateral, web content, and blogs to support product adoption. I work with MS Word, Confluence, FrameMaker, RoboHelp, Visio, and image/editing tools like Photoshop, while applying HTML, CSS, JavaScript, and data formats to produce polished materials that educate and empower users.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Lead Technical Writer at RecVue, Inc

September 3, 2019 - Present

It is a product-based company. I used to prepare documents for different modules such as Order, Billing, Partner Settlement, Costing, and Revenue. Nature of Activities: Maintain a team. Prepare the technical documentation such as User Guides, Release Notes, API, etc. Edit documents. Prepare documentation plan & schedule.

Senior Technical Writer at Novel Inductive Reasoning Software Pvt Ltd.

April 23, 2018 - August 31, 2019

Implemented ITSM software viz MIRAT (Modern Infrastructure Remote Automation Tool). It is embedded with tools such as Asset Management, Monitoring, Auto Healing, Incident Management, Triage Live Poll, etc. Nature of Activities: Prepare marketing collaterals; Prepare a user manual for each module; Prepare online help; Prepare web content; Prepare web blogs; Prepare content for application UI s, etc.

Information Developer at Hewlett Packard Enterprise, now it is DXC Technology

January 11, 2016 - February 16, 2018

Projects: Application Transformation to Cloud [AT2C]; Sony Month End Report; Nissan [DCS] Dealers Communication System. Nature of Activities: Prepare marketing Collaterals; HPE Application Transformation Re-Architect Sales Guide; Application Transformation to Cloud Delivery Guide; Application Transformation to Cloud Capability Technical Reference Guide; Application Transformation to Cloud Global Deployment Guide.

Senior Technical Writer at VedicSoftware, LLC. Now it is a Savantis Group

August 17, 2015 - December 31, 2015

Projects: CA Site Minder. Nature of Activities: Prepare CA SiteMinder documents; VAT User Manual; Prepare Database up-gradation documents.

Technical Writer at CipherCloud, Inc. Now it is a Lookout, Inc

December 7, 2012 - August 14, 2015

Projects: CipherCloud for Salesforce; CipherCloud for SAP; CipherCloud for NetSuite. Nature of Activities: Prepare Installation Guides; Prepare Configuration Reference Guides; Prepare Application Guides; Prepare Release Notes; Prepare Hotpatches and Hotfixes; Prepare PowerPoint Presentations etc.

Senior Executive - Technical Documentation at VMC Systems Ltd

October 5, 2009 - December 5, 2012

Projects: GPON, NMS, Telecom Products. Nature of Activities: Prepare technical manuals; Prepare manuals for Network Management Systems (NMS); Prepare user manuals for VMCE1001 interface connectors.

Secretary – Correspondence / documentation at Anu’s Laboratories Limited

December 26, 2007 - October 3, 2009

Prepare product description guides for Dichloro 5 Fluoro Acetophone, Sodium Methoxide, Chloro Exanone etc. Worked for Red Herring Prospectus (RHP). The company had gone Initial Public Offer, for that issued RHP which reveals the entire data, analysis, and performance of Sales, Purchases, Finance, etc. Prepare the official correspondence.

Senior Assistant Officer at H.S.E. Securities Ltd.

November 1, 2005 - December 31, 2007

Organize classes for MBA students for their projects on Depositories, Capital Market, and other Modules. To design study material for the students on different Modules like Capital Market, Depositories, Stock Exchanges, etc., Prepare Inspection Reports of NSE, BSE & SEBI.