NP

Namugenyi Phionah

Available to hire

I am Namugenyi Phionah, a dedicated data entrant and virtual assistant with 9+ years of experience in sales, virtual support, and managing company data.

About

I am Namugenyi Phionah, a dedicated data entrant and virtual assistant with 9+ years of experience in sales, virtual support, and managing company data. I thrive in turning data into actionable insights while upholding information confidentiality and sharing knowledge to help teams perform at their best.

I have helped onboard and train new staff, led data entry workflows and administrative tasks, and coordinated client communications, visas, and travel bookings. I enjoy building efficient processes, collaborating with teammates, and delivering reliable virtual support for growing businesses.

  • 11 years' experience
  • Joined May 2026

Industry experience

  • Travel & Hospitality
  • Gaming
  • Professional Services
  • Media & Entertainment

Work experience

Manager and Social Media Handler · Floexpore Travel CompanyJan 2025 – Present · 1 yr 11 mos

Virtual/Onsite manager and developer of the company data. Builds a clientele base and follows up on the customers’ inquiries. Responsible for Visa Assistance, Passport Applications, Flight and Hotel reservations on behalf of the clients. Lead sales representative for the company. Responsible for the data entry and reporting on the progress of the company.

Virtual Data Entrant/ Administrator and Sales Representative · Arua Casino Limited – KampalaOct 2015 – Mar 2025 · 9 yrs 6 mos

Sales representative (inside and outside) for the company equipment and products. Leader of the company’s field department; led daily performance; headed meetings to discuss progress; managed daily expenses and databases; annual reporting; resolved client complaints; visited different regions to monitor branch progress.

Administrator and Head of Cashiers · Topbet Uganda Limited - KampalaJul 2015 – Sep 2015 · 3 mos

Branch manager overseeing daily performances. Liaison between clients and management; resolved customer problems before escalation. Represented coworkers and addressed queries. Created a database to follow daily incomes and expenses.

Education

Certificate in Virtual Data Entry and Virtual Assistance · Alison Online Training2025 – 2026
Certificate in Home Care Nursing and First Aid · St John’s Ambulance, Uganda2023
Degree in Data Entry and Business Computing · Nkumba University, Uganda2018
Uganda Advanced Certificate of Education · Mackay Memorial College, Uganda2015

Certifications and awards

Certificate in Home Care Nursing and First Aid2023
Certificate in Virtual Data Entry and Virtual Assistance2025 – 2026

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