I am Namugenyi Phionah, a dedicated data entrant and virtual assistant with 9+ years of experience in sales, virtual support, and managing company data. I thrive in turning data into actionable insights while upholding information confidentiality and sharing knowledge to help teams perform at their best. I have helped onboard and train new staff, led data entry workflows and administrative tasks, and coordinated client communications, visas, and travel bookings. I enjoy building efficient processes, collaborating with teammates, and delivering reliable virtual support for growing businesses.

Namugenyi Phionah

I am Namugenyi Phionah, a dedicated data entrant and virtual assistant with 9+ years of experience in sales, virtual support, and managing company data. I thrive in turning data into actionable insights while upholding information confidentiality and sharing knowledge to help teams perform at their best. I have helped onboard and train new staff, led data entry workflows and administrative tasks, and coordinated client communications, visas, and travel bookings. I enjoy building efficient processes, collaborating with teammates, and delivering reliable virtual support for growing businesses.

Available to hire

I am Namugenyi Phionah, a dedicated data entrant and virtual assistant with 9+ years of experience in sales, virtual support, and managing company data. I thrive in turning data into actionable insights while upholding information confidentiality and sharing knowledge to help teams perform at their best.

I have helped onboard and train new staff, led data entry workflows and administrative tasks, and coordinated client communications, visas, and travel bookings. I enjoy building efficient processes, collaborating with teammates, and delivering reliable virtual support for growing businesses.

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Language

English
Fluent

Work Experience

Manager and Social Media Handler at Floexpore Travel Company
January 1, 2025 - Present
Virtual/Onsite manager and developer of the company data. Builds a clientele base and follows up on the customers’ inquiries. Responsible for Visa Assistance, Passport Applications, Flight and Hotel reservations on behalf of the clients. Lead sales representative for the company. Responsible for the data entry and reporting on the progress of the company.
Virtual Data Entrant/ Administrator and Sales Representative at Arua Casino Limited – Kampala
October 1, 2015 - March 1, 2025
Sales representative (inside and outside) for the company equipment and products. Leader of the company’s field department; led daily performance; headed meetings to discuss progress; managed daily expenses and databases; annual reporting; resolved client complaints; visited different regions to monitor branch progress.
Administrator and Head of Cashiers at Topbet Uganda Limited - Kampala
July 1, 2015 - September 1, 2015
Branch manager overseeing daily performances. Liaison between clients and management; resolved customer problems before escalation. Represented coworkers and addressed queries. Created a database to follow daily incomes and expenses.

Education

Certificate in Virtual Data Entry and Virtual Assistance at Alison Online Training
January 1, 2025 - January 1, 2026
Certificate in Home Care Nursing and First Aid at St John’s Ambulance, Uganda
January 1, 2023 - January 1, 2023
Degree in Data Entry and Business Computing at Nkumba University, Uganda
January 1, 2018 - January 1, 2018
Uganda Advanced Certificate of Education at Mackay Memorial College, Uganda
January 1, 2015 - January 1, 2015

Qualifications

Certificate in Home Care Nursing and First Aid
January 1, 2023 - January 1, 2023
Certificate in Virtual Data Entry and Virtual Assistance
January 1, 2025 - January 1, 2026

Industry Experience

Travel & Hospitality, Gaming, Professional Services, Media & Entertainment