Available to hire
I’m a goal-oriented, fast learner with a quality-focused mindset and a willingness to learn. I value clear communication and excellent customer service, which has helped me deliver reliable audio-visual installations and support for clients.
I’m career-driven and hardworking with strong organizational skills. I stay calm under pressure and am comfortable working long hours to meet deadlines. I have solid computer knowledge and experience with service workflows and SAP, which supports thorough documentation and efficient project delivery.
Experience Level
Language
Tagalog
Fluent
English
Advanced
Work Experience
Senior Audio Visual Technician at TEC FZ LLC
September 1, 2019 - PresentInstall, configure, and program audio-visual equipment including processors (Function-One, QSC, NST); provide full-service AV support (audio, video, PA systems, amplifiers, processors, speakers, projectors, LED displays and video walls); perform on-site installation, testing, and maintenance; conduct site surveys, prepare BOMs, and advise clients on warranty terms, installation, and service conditions. Maintain uninterrupted workflow and deliver on-site after-sales service.
Senior Audio Visual Technician at Oasis PPD, Al Shirah LLC
March 1, 2015 - March 1, 2019Install, configure, and program AV processors; full service of audio, video, and PA systems; install and test Bose/Panasonic systems; perform on-site surveys; maintenance; advise on warranty terms; install and service Bose home theatre systems and other audio equipment at client locations; provide on-site after-sales technical support.
Technician / Installer at G & M International Trading LLC
September 1, 2008 - February 1, 2010Provide technical support, repair and maintenance for Bose products; inspect devices for damage beyond reported issues; advise clients on warranty terms and service processes; install Bose home theatre systems at client locations; conduct on-site surveys to assess installation requirements.
Senior Audio Visual Technician at EM-TEC FZ LLC
September 1, 2019 - PresentInstalled Bose and other AV systems at client sites, provided on-site after-sales service and technical support, conducted site surveys to assess installation requirements, prepared BOMs and material lists to ensure spare parts availability, and maintained an uninterrupted workflow by coordinating cabling, field devices, and central equipment. Implemented full servicing of rack gear, speakers, amplifiers, projectors, lighting systems, video walls, and LED displays. Managed cabling and installation of projectors, speakers, audio/video mixers, DJ consoles, lighting control systems, video walls, and LED displays. Supported the Project Manager with site surveys and project documentation; ensured warranty terms were explained to customers. Documented expenses and kept accurate service records.
Senior Audio Visual Technician at Oasis PPD, Al Shirawi LLC
March 1, 2015 - March 1, 2019Provided full service for audio, video, and PA systems; installed, configured, and programmed equipment; conducted on-site service and site surveys; advised customers on warranty terms, repair conditions, and service processes; prepared cost estimates; installed Bose home theater systems; visited clients for after-sales service and technical support; conducted site surveys to assess installation requirements; maintained accurate service records and SAP transactions; ensured timely project delivery and client satisfaction.
Technician / Installer AMBElectronics (BOSE) at G&M International Trading LLC
September 1, 2008 - February 1, 2010Carried out repairs for Bose products brought by customers to the service center; inspected products for additional damages beyond reported issues and verified warranty status per company procedures; advised clients on warranty terms, repair conditions, and service procedures; prepared cost estimates and ensured customers clearly understood the scope of work and charges; installed Bose home theater systems (speakers); visited clients for after-sales service and technical support; conducted site surveys for installation requirements; maintained accurate service records and transactions using SAP.
Senior Customer Service Engineer / Senior Installer Technician at Al Futtaim Electronics, Tech Service
September 1, 2012 - February 1, 2015Provided technical support, repair, and maintenance services for Bose and Panasonic products; diagnosed and repaired devices; advised customers on warranty terms and service processes; prepared cost estimates and explained scope of work and charges; installed Bose home theater systems (speakers); visited clients for after-sales service and technical support; conducted site surveys to assess installation requirements; maintained accurate service records and SAP transactions.
Education
Bachelor of Science in Electronics Technology at University of Northern Philippines
January 11, 2030 - May 20, 2026Bachelor of Science in Electronics Technology at University of Northern Philippines
January 11, 2030 - May 20, 2026Qualifications
Industry Experience
Media & Entertainment, Professional Services, Telecommunications, Retail, Manufacturing
Experience Level
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