I am Ava Cross, a motivated and independent professional with a strong background in administration, social media management, and customer engagement across retail, charity, and political sectors. My experience ranges from brand ambassador to creating brand-aligned content and contributing to humanitarian initiatives, equipping me with strong communication, organisational, and analytical skills. I thrive in roles requiring attention to detail, creativity, and leadership. In my current roles across lettings administration and marketing, I balance operations with brand storytelling while delivering excellent client service. I am passionate about making meaningful contributions and am eager to apply my skills in dynamic, purpose-driven environments.

I am Ava Cross, a motivated and independent professional with a strong background in administration, social media management, and customer engagement across retail, charity, and political sectors. My experience ranges from brand ambassador to creating brand-aligned content and contributing to humanitarian initiatives, equipping me with strong communication, organisational, and analytical skills. I thrive in roles requiring attention to detail, creativity, and leadership. In my current roles across lettings administration and marketing, I balance operations with brand storytelling while delivering excellent client service. I am passionate about making meaningful contributions and am eager to apply my skills in dynamic, purpose-driven environments.

Available to hire

I am Ava Cross, a motivated and independent professional with a strong background in administration, social media management, and customer engagement across retail, charity, and political sectors. My experience ranges from brand ambassador to creating brand-aligned content and contributing to humanitarian initiatives, equipping me with strong communication, organisational, and analytical skills.

I thrive in roles requiring attention to detail, creativity, and leadership. In my current roles across lettings administration and marketing, I balance operations with brand storytelling while delivering excellent client service. I am passionate about making meaningful contributions and am eager to apply my skills in dynamic, purpose-driven environments.

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Language

English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Lettings Administrator and Marketing Manager
January 1, 2026 - Present
Manage a wide range of administrative duties across Manchester and Sheffield offices, including property viewings, rent chasing, conducting viewings, and customer service. Support the company’s marketing by organising content days, editing content, and creating content calendars to maintain a consistent social media presence and brand engagement.
Real Estate Assistant at Yieldit
October 1, 2025 - January 1, 2026
Managed approximately 20 property sales daily, ensuring the smooth progression of transactions through effective communication with solicitors, vendors, and purchasers. Drafted and issued key legal and administrative documents; proactively chased stakeholders to meet deadlines; maintained accurate records to support compliance and efficiency.
Brand Ambassador at The Marketing Group (for Breast Cancer Now)
September 1, 2025 - October 1, 2025
Promoted the charity Breast Cancer Now through door-to-door sales and community engagement. Built rapport with diverse audiences, worked long hours across locations, and contributed to meeting daily targets while raising awareness and support for the cause.
Admin and Temporary Sales Consultant at Sky-House Co.
May 1, 2025 - Present
Provided administrative support across accounts, correspondence, and communications with partner businesses; assisted in board meetings; covered the show home, welcoming clients, managing appointments, and answering inquiries; followed up with customers, solicitors, and mortgage providers to ensure a smooth client journey; maintained accurate records and supported the wider sales process.
Personal Assistant and Admin Management at Oko Salon and Spa
May 1, 2025 - September 1, 2025
Managed administrative tasks including liaising with the council, staff, and service providers; managed the salon’s social media content and engagement; interacted with clients and oversaw day-to-day operations during the opening period.
Work Experience – Bahrain Institute for Rights and Democracy (BIRD) at BIRD
July 1, 2024 - July 4, 2024
Analyzed election results and their impact on BIRD’s APPG; independently worked on confidential documents illustrating humanitarian work; gained understanding of humanitarian fundraising and political relations.
Shadowing – College Green Group at College Green Group
March 1, 2024 - March 1, 2024
Shadowed parliament-business discussions; participated in a round table with Baroness Taylor and Andrew Webster MP; discussed planning applications and restoration targets; gained insight into professional communication and networks.
Parliament Shadowing at House of Parliament
March 1, 2024 - March 1, 2024
Shadowed Lord Scrivens in the House of Parliament; observed government processes and the passage of laws; attended a meeting with BIRD and observed a House of Lords discussion to understand current issues and advocacy.
Shadowing – Fenwoods Development at Fenwoods Development
March 1, 2024 - March 1, 2024
Shadowed the CEO, observed ongoing projects, learned about housing development processes, site tours, and the role of project managers; contributed to decisions on finishing details to emphasize quality and individuality.
Charity Leader (School) at School
May 1, 2024 - Present
As charity leader, organized whole-school events, coordinated planning with students, and ran events such as open mic nights; organized a two-week food-bank collection resulting in over 200 kilograms donated, the largest school donation to date.

Education

BA (Hons) Business Management with Law at Manchester Metropolitan University
January 11, 2030 - May 20, 2026
Business BTech at Oakham School
January 11, 2030 - May 20, 2026
GCSEs at Tapton School
January 11, 2030 - May 20, 2026

Qualifications

Rise Self-study kit - Brand design
September 1, 2025 - December 31, 2025
LinkedIn Learning - Building better relationships through listening and validation
September 1, 2025 - December 31, 2025
Rightmove - Residential sales induction
September 1, 2025 - December 31, 2025
LinkedIn Learning - Strategic content marketing: Attract, engage and retain
September 1, 2025 - December 31, 2025
Forage Foundations - Marketing explorer job simulation
September 1, 2025 - December 31, 2025
Bright Networking Academy - Leadership skills
September 1, 2025 - December 31, 2025
LinkedIn Learning - Empowering dyslexic thinking at work
September 1, 2025 - December 31, 2025

Industry Experience

Real Estate & Construction, Non-Profit Organization, Government, Education, Retail, Media & Entertainment, Professional Services