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I am Laura Martin, a dedicated Ecommerce Assistant with 10+ years of experience in physical retail management and a strong background in digital store operations. I excel in store operations, stock control, product merchandising, and hands-on experience with Shopify, WooCommerce, and WordPress, delivering efficient omnichannel support and smooth digital store experiences. After a planned career break to focus on family and an international relocation from Madrid to Hertford, I am ready to re-enter the workforce in a remote-capable role. I bring a proactive mindset, cross-functional collaboration skills, and a passion for turning data and customer insights into effective ecommerce and marketing outcomes.…I am Laura Martin, a dedicated Ecommerce Assistant with 10+ years of experience in physical retail management and a strong background in digital store operations. I excel in store operations, stock control, product merchandising, and hands-on experience with Shopify, WooCommerce, and WordPress, delivering efficient omnichannel support and smooth digital store experiences. After a planned career break to focus on family and an international relocation from Madrid to Hertford, I am ready to re-enter the workforce in a remote-capable role. I bring a proactive mindset, cross-functional collaboration skills, and a passion for turning data and customer insights into effective ecommerce and marketing outcomes.

Laura Martin

Web Designer, UI Designer, Graphic Designer, +2

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I am Laura Martin, a dedicated Ecommerce Assistant with 10+ years of experience in physical retail management and a strong background in digital store operations. I excel in store operations, stock control, product merchandising, and hands-on experience with Shopify, WooCommerce, and WordPress, delivering efficient omnichannel support and smooth digital store experiences. After a planned career break to focus on family and an international relocation from Madrid to Hertford, I am ready to re-enter the workforce in a remote-capable role. I bring a proactive mindset, cross-functional collaboration skills, and a passion for turning data and customer insights into effective ecommerce and marketing outcomes.…I am Laura Martin, a dedicated Ecommerce Assistant with 10+ years of experience in physical retail management and a strong background in digital store operations. I excel in store operations, stock control, product merchandising, and hands-on experience with Shopify, WooCommerce, and WordPress, delivering efficient omnichannel support and smooth digital store experiences. After a planned career break to focus on family and an international relocation from Madrid to Hertford, I am ready to re-enter the workforce in a remote-capable role. I bring a proactive mindset, cross-functional collaboration skills, and a passion for turning data and customer insights into effective ecommerce and marketing outcomes.

Available to hire

I am Laura Martin, a dedicated Ecommerce Assistant with 10+ years of experience in physical retail management and a strong background in digital store operations. I excel in store operations, stock control, product merchandising, and hands-on experience with Shopify, WooCommerce, and WordPress, delivering efficient omnichannel support and smooth digital store experiences.

After a planned career break to focus on family and an international relocation from Madrid to Hertford, I am ready to re-enter the workforce in a remote-capable role. I bring a proactive mindset, cross-functional collaboration skills, and a passion for turning data and customer insights into effective ecommerce and marketing outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Relocation & Planned Career Break

January 1, 2022 - Present

Took a planned career break to raise a family and successfully manage an international relocation from Madrid to Hertford, UK. Proactively maintained industry knowledge and technical skills via advanced digital courses in Artificial Intelligence, Shopify, and data-driven marketing.

Ecommerce Coordinator at La Chipocluda

January 1, 2019 - January 1, 2022

Managed daily ecommerce operations, including order processing, fulfillment, and digital customer communication. Created and maintained product listings with accurate descriptions, pricing, and high-quality visual assets. Coordinated with suppliers to monitor stock levels and ensure timely deliveries. Supported social media content planning and executed online promotional strategies to drive traffic.

Web & Campaigns Assistant (Freelance) at Madrid, Spain

January 1, 2020 - January 1, 2022

Updated and maintained ecommerce websites built with Shopify, WooCommerce, and WordPress for diverse clients. Handled product uploads, stock adjustments, plugin updates, and content management. Assisted with B2B campaign setup, ad copy proofreading, creative uploads, and performance monitoring on LinkedIn.

Store Manager at Natura

January 1, 2012 - January 1, 2019

Supervised comprehensive retail store operations, leading and developing a diverse team of 8-15 staff members. Managed stock levels, audits, replenishment orders, and sales targets. Delivered customer service, increased repeat sales, and built loyalty. Produced monthly performance reports and coordinated staff scheduling. Ensured merchandising and visual presentation aligned with brand standards.

Assistant Store Manager at Zara Home

September 1, 2010 - September 1, 2011

Supported Store Manager with staff coordination and customer service. Assisted with stock management, inventory tracking, replenishment, merchandising and visual presentation per brand guidelines.

Visual Merchandiser at Banak

March 1, 2010 - August 1, 2010

Handled exclusive product merchandising and visual presentation; optimized store layouts and displays to maximize product visibility and drive footfall.

Assistant Store Manager at Galerías Montserrat

February 1, 2003 - September 1, 2009

Supervised daily retail operations, supported stock management, and ensured replenishment. Handled product merchandising and visual presentation to attract diverse customer demographics.

Sales Assistant at El Bazar

May 1, 2002 - November 1, 2002

Delivered high-quality customer service, advised shoppers and assisted purchases. Handled replenishment and maintained store presentation and cleanliness.