Available to hire
I am a Product & UI/UX Designer with 4 years of experience crafting WCAG-compliant design systems, dynamic web interfaces, and AI-driven user experiences. I bridge cognitive UX research with frontend execution (React.js and Tailwind CSS) to deliver pixel-perfect, scalable SaaS and enterprise platforms.
I leverage Generative AI prototyping and rigorous A/B testing telemetry to optimize complex workflows and reduce cognitive load. My approach spans research, design systems, and hands-on development, enabling smooth handoffs and measurable impact across product teams.
Skills
Experience Level
Expert
Expert
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Expert
Language
English
Fluent
Work Experience
Product Designer at MetLife, Canada
September 1, 2025 - PresentEngineered the conversational UI architecture for an AI-powered claims assistant using Figma and OpenAI API integrations; mapped complex cognitive user journeys to natural language prompts, reducing policyholder claim submission time by 40%. Built and governed a centralized enterprise component library aligned with WCAG 2.1 AA and Fluent Design, accelerating frontend handoff velocity by 35% across four Agile pods. Deployed UX telemetry and multivariate A/B testing on the digital policy renewal flow, translating user behavior into interface optimizations that recovered $1.8M in annual abandoned renewal revenue. Prototyped high-fidelity micro-interactions with ProtoPie and Lottie to improve feedback during complex financial form inputs, reducing validation errors by 25%. Bridged design-to-development by authoring HTML5/Tailwind CSS layouts and mapping REST API endpoints within Azure DevOps workflows to preserve visual parity in production.
UI/UX Designer at Aspire Technolab, India
July 1, 2020 - November 1, 2023Led end-to-end UX/UI redesign of a high-traffic B2B SaaS dashboard using Webflow and Figma; rapid interactive prototyping to validate layout changes with stakeholders, boosting MAU engagement by 28%. Conducted ethnographic research and moderated usability testing sessions with 50+ enterprise users; synthesized findings via affinity mapping into data-driven personas directly informing the Q3 roadmap. Performed heuristic evaluations and cognitive ergonomics assessments on legacy portals, resolving 15+ friction points and driving a 22% mobile checkout conversion uplift. Leveraged Generative AI tools (Midjourney, DALL-E 3) to rapidly conceptualize mood boards and marketing assets, shortening ideation from 2 weeks to 3 days. Restructured information architecture for a fintech client portal; improved user flows, reducing click-depth from 6 to 3 and lowering tier-1 support tickets.
Product Designer at MetLife
September 1, 2025 - PresentEngineered the conversational UI architecture for an AI-powered claims assistant, mapping cognitive user journeys to natural language prompts and reducing policyholder claim submission time by 40%. Architected and governed a centralized enterprise component library aligned with WCAG 2.1 AA and Fluent Design, accelerating frontend (React.js) handoff velocity by 35% across four Agile pods. Deployed UX telemetry and multivariate A/B testing on the digital policy renewal flow, translating behavioral data into targeted interface optimizations that recovered $1.8M in annual abandoned renewal revenue. Prototyped high-fidelity, state-driven micro-interactions using ProtoPie and Lottie, reducing validation errors by 25%. Bridged design-to-development by authoring HTML5/Tailwind CSS layouts and mapping REST API endpoints within Azure DevOps workflows to ensure pixel-consistent production deployments.
UI/UX Designer at Aspire Technolab
July 1, 2020 - November 1, 2023Led end-to-end UX/UI redesign of a high-traffic B2B SaaS dashboard using Webflow and Figma; rapid interactive prototyping validated layouts with stakeholders, boosting MAU engagement by 28%. Conducted ethnographic research and moderated usability testing with 50+ enterprise users; synthesized findings into data-backed personas informing the Q3 roadmap. Performed heuristic evaluations and cognitive ergonomics assessments on legacy portals, resolving 15+ critical friction points and driving a 22% mobile checkout improvement. Leveraged Generative AI tools (Midjourney, DALL-E 3) to rapidly conceptualize mood boards and assets, reducing ideation time from two weeks to three days. Restructured Information Architecture for a fintech client portal, decreasing click-depth from 6 to 3 and reducing tier-1 support tickets. Collaborated with frontend teams to translate designs into reusable React components and CSS, establishing a unified UI style guide to prevent rendering inconsistencies across b
Education
Postgraduate Diploma in User Experience Design at Humber College
September 1, 2024 - August 1, 2025Postgraduate Diploma in Web Development at Humber College
September 1, 2023 - August 1, 2024Bachelor of Computer Engineering at Aditya Silver Oak
October 1, 2019 - June 1, 2022Diploma in Computer Engineering at LJ Polytechnic
August 1, 2016 - May 1, 2019PG in User Experience Design at Humber College, Toronto, Ontario
September 1, 2024 - August 1, 2025PG in Web Development at Humber College, Toronto, Ontario
September 1, 2023 - August 1, 2024Bachelor of Computer Engineering at Aditya Silver Oak, India
October 1, 2019 - June 1, 2022Diploma in Computer Engineering at LJ Polytechnic, India
August 1, 2016 - May 1, 2019Qualifications
Industry Experience
Software & Internet, Financial Services, Professional Services, Media & Entertainment, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
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Expert
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Expert
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Expert
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