Dalma Adel

Managing inbound calls from patients to process prescription-based orders for home medical equipment and therapeutic cases. Entering patient orders into the system and coordinating delivery schedules with the logistics team to ensure timely and efficient home delivery. Verifying patient data and prescription details to ensure compliance with healthcare regulations and company policies.

Providing customer service, assisting with personalized sales in a retail environment. Managing cash handling and daily transactions. Contributing to visual merchandising by arranging interior and window displays.