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I am a detail-oriented Senior Content & Quality Analyst based in Bangalore with 4+ years of experience in large-scale digital content review, Gen-AI validation, quality auditing, and real-time operations. I excel at policy enforcement, SLA management, defect reduction, and building scalable review workflows that protect brands and deliver reliable results. I have mentored 17 new hires, created SOPs and edge-case repositories, and led tool adoption to improve accuracy and efficiency during peak periods. I am open to remote or hybrid roles and eager to contribute leadership and hands-on expertise to high-growth teams.…I am a detail-oriented Senior Content & Quality Analyst based in Bangalore with 4+ years of experience in large-scale digital content review, Gen-AI validation, quality auditing, and real-time operations. I excel at policy enforcement, SLA management, defect reduction, and building scalable review workflows that protect brands and deliver reliable results. I have mentored 17 new hires, created SOPs and edge-case repositories, and led tool adoption to improve accuracy and efficiency during peak periods. I am open to remote or hybrid roles and eager to contribute leadership and hands-on expertise to high-growth teams.

Vijaya Chithra R

Content Creator, Content Designer, Copywriter, +3

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I am a detail-oriented Senior Content & Quality Analyst based in Bangalore with 4+ years of experience in large-scale digital content review, Gen-AI validation, quality auditing, and real-time operations. I excel at policy enforcement, SLA management, defect reduction, and building scalable review workflows that protect brands and deliver reliable results. I have mentored 17 new hires, created SOPs and edge-case repositories, and led tool adoption to improve accuracy and efficiency during peak periods. I am open to remote or hybrid roles and eager to contribute leadership and hands-on expertise to high-growth teams.…I am a detail-oriented Senior Content & Quality Analyst based in Bangalore with 4+ years of experience in large-scale digital content review, Gen-AI validation, quality auditing, and real-time operations. I excel at policy enforcement, SLA management, defect reduction, and building scalable review workflows that protect brands and deliver reliable results. I have mentored 17 new hires, created SOPs and edge-case repositories, and led tool adoption to improve accuracy and efficiency during peak periods. I am open to remote or hybrid roles and eager to contribute leadership and hands-on expertise to high-growth teams.

Available to hire

I am a detail-oriented Senior Content & Quality Analyst based in Bangalore with 4+ years of experience in large-scale digital content review, Gen-AI validation, quality auditing, and real-time operations. I excel at policy enforcement, SLA management, defect reduction, and building scalable review workflows that protect brands and deliver reliable results.

I have mentored 17 new hires, created SOPs and edge-case repositories, and led tool adoption to improve accuracy and efficiency during peak periods. I am open to remote or hybrid roles and eager to contribute leadership and hands-on expertise to high-growth teams.

Skills

Data Visualization

Copywriting

Experience Level

Data Visualization

Expert

Copywriting

Expert

Language

English

Fluent

Kannada

Advanced

Telugu

Advanced

Hindi

Advanced

Tamil

Advanced

Work Experience

Senior Content Reviewer (L3) at Amazon Development Center India Pvt. Ltd. – Bangalore

April 1, 2021 - Present

Content Review & Quality Operations: Moderated high-volume digital and video ad creatives across formats, ensuring adherence to platform policies and advertiser guidelines; maintained 98% quality accuracy while processing 8,500+ creatives during peak periods; specialized in FireTV, Feature Rotator, and Fire Tablet templates. Gen-AI Content Validation: Validated ~7,000 AI-generated creatives for global ad launches with projected $60-$80M annual revenue impact; performed human oversight to ensure accuracy, safety, and compliance; supported scaling of AI review workflows across FireTV, Alexa, Twitch, and Physical Stores. Quality Auditing & Real-Time Operations: Conducted live audits, documented defects and edge cases, and created standardized quality frameworks; managed queue health, SLA adherence with real-time alerts via QuickSight dashboards; maintained ~98% SLA during BFCM 2024. Training & Tooling: Trained 17 new hires; authored SOPs and edge-case repositories; led tool adoption reduc