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Maraemily Mauro

Available to hire

Hi, I’m Maraemily Mauro. I’m a Swiss-Italian retail professional with hands-on experience in luxury watch sales and customer service in Lugano.

About

Hi, I’m Maraemily Mauro. I’m a Swiss-Italian retail professional with hands-on experience in luxury watch sales and customer service in Lugano. I enjoy helping customers find the right piece, sharing product knowledge, and contributing to a friendly, smooth shopping experience. I’m fluent in Italian and English and I’m eager to grow my skills in design and creative projects in my spare time.

In my free time I explore art and music, including design, painting, singing, and piano. I bring a reliable work ethic, teamwork, and a passion for learning to every role I take on.

  • 4 years' experience
  • Joined May 2026

Languages

  • ItalianFluent
  • EnglishAdvanced

Industry experience

  • Retail
  • Consumer Goods
  • Professional Services

Work experience

Shop Assistant / Commercial Employee · BuchererSep 2022 – Jul 2024 · 1 yr 11 mos

Provided excellent customer service in a luxury retail environment; advised customers on watches and jewelry; supported daily operations including merchandising, stock management, and cash handling; contributed to after-sales service and store presentation in Lugano, Switzerland.

Apprenticeship - Shop Assistant · Bucherer 1888Mar 2021 – Aug 2022 · 1 yr 6 mos

Participated in an apprenticeship program focused on customer service, product knowledge, and sales techniques; assisted the team with daily store operations and product display.

Apprenticeship - Shop Assistant · Les AmbassadeursSep 2019 – Feb 2021 · 1 yr 6 mos

Learned fundamentals of luxury retail in a challenging sales environment; supported customer service, stock handling, and showroom presentation during the apprenticeship.

Education

English Language Course · Lexis English School2024
Commercial Studies · Commercial School Center Professional Commercial (CPC)2019 – 2022

Certifications and awards

commerce2019 – 2026

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