Hi, I’m Maraemily Mauro. I’m a Swiss-Italian retail professional with hands-on experience in luxury watch sales and customer service in Lugano. I enjoy helping customers find the right piece, sharing product knowledge, and contributing to a friendly, smooth shopping experience. I’m fluent in Italian and English and I’m eager to grow my skills in design and creative projects in my spare time. In my free time I explore art and music, including design, painting, singing, and piano. I bring a reliable work ethic, teamwork, and a passion for learning to every role I take on.

Maraemily Mauro

Hi, I’m Maraemily Mauro. I’m a Swiss-Italian retail professional with hands-on experience in luxury watch sales and customer service in Lugano. I enjoy helping customers find the right piece, sharing product knowledge, and contributing to a friendly, smooth shopping experience. I’m fluent in Italian and English and I’m eager to grow my skills in design and creative projects in my spare time. In my free time I explore art and music, including design, painting, singing, and piano. I bring a reliable work ethic, teamwork, and a passion for learning to every role I take on.

Available to hire

Hi, I’m Maraemily Mauro. I’m a Swiss-Italian retail professional with hands-on experience in luxury watch sales and customer service in Lugano. I enjoy helping customers find the right piece, sharing product knowledge, and contributing to a friendly, smooth shopping experience. I’m fluent in Italian and English and I’m eager to grow my skills in design and creative projects in my spare time.

In my free time I explore art and music, including design, painting, singing, and piano. I bring a reliable work ethic, teamwork, and a passion for learning to every role I take on.

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Language

Italian
Fluent
English
Advanced

Work Experience

Shop Assistant / Commercial Employee at Bucherer
September 1, 2022 - July 31, 2024
Provided excellent customer service in a luxury retail environment; advised customers on watches and jewelry; supported daily operations including merchandising, stock management, and cash handling; contributed to after-sales service and store presentation in Lugano, Switzerland.
Apprenticeship - Shop Assistant at Bucherer 1888
March 1, 2021 - August 31, 2022
Participated in an apprenticeship program focused on customer service, product knowledge, and sales techniques; assisted the team with daily store operations and product display.
Apprenticeship - Shop Assistant at Les Ambassadeurs
September 1, 2019 - February 28, 2021
Learned fundamentals of luxury retail in a challenging sales environment; supported customer service, stock handling, and showroom presentation during the apprenticeship.

Education

English Language Course at Lexis English School
September 1, 2024 - December 31, 2024
Commercial Studies at Commercial School Center Professional Commercial (CPC)
August 1, 2019 - July 31, 2022

Qualifications

commerce
September 2, 2019 - June 25, 2026

Industry Experience

Retail, Consumer Goods, Professional Services