Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a highly creative and motivated Monash graduate with 3+ years of hands-on experience in SEO marketing, brand visibility and CRM/database management. I have a proven track record in managing end-to-end delivery of medium-to large-scale campaigns and events, including planning, budgeting, logistics, on-site support, and team coordination.…

Lucy Truong

Social Media Manager, Marketing Strategist, Content Designer, +2





I am a highly creative and motivated Monash graduate with 3+ years of hands-on experience in SEO marketing, brand visibility and CRM/database management. I have a proven track record in managing end-to-end delivery of medium-to large-scale campaigns and events, including planning, budgeting, logistics, on-site support, and team coordination.…

Available to hire

I am a highly creative and motivated Monash graduate with 3+ years of hands-on experience in SEO marketing, brand visibility and CRM/database management.

I have a proven track record in managing end-to-end delivery of medium-to large-scale campaigns and events, including planning, budgeting, logistics, on-site support, and team coordination.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Advanced

Work Experience

Marketing & Admin Assistant at AusGuide Group

December 1, 2023 - October 1, 2025

Greeted clients, managed CRM/database with 1500+ records, updated CRM, and improved email open rates and retention tracking. Designed study content using Photoshop and FinalCut; launched 3 education & migration expo campaigns reaching 60K+ audiences; coordinated with school partners; managed budgets and campaign timelines; organized weekly meetings and client updates.

Account Coordinator at Two Birds Talking

November 1, 2025 - March 1, 2026

Maintained relationships with brands and influencers; negotiated sponsorship packages; prepared proposals; supported sales during pitching; organized 3 education & migration expo campaigns; tracked engagement across Instagram and TikTok; organized weekly catch-ups with Account Executive and clients; planned 10 digital campaigns and prepared campaign evaluation reports; managed budgets, timelines and client deliverables; supported sales with quotes and order processing in NetSuite.

Business Analyst Intern at Noisette (The Artisanal Group)

July 1, 2020 - November 1, 2023

Coordinated and managed relationships with international partners (ICHAM Vietnam, EuroCham Vietnam, CCI France Vietnam) and media sponsor (Harper's Bazaar Vietnam) worth USD $100K for high-profile campaigns; prepared proposal design and sponsor packages; assisted sales during pitching; acted as project coordinator for large-scale fashion/entertainment events (Vietnam International Fashion Week, Vietnam’s Next Top Model, MasterChef Vietnam); utilised Abacus to forecast future sales and drive revenue; contributed to KPI dashboards in Power BI; reviewed requirements, prepared test cases and UAT; supported product launches and marketing initiatives; helped improve customer satisfaction and launch performance.

Executive & Project Assistant at Multimedia JSC Vietnam

October 1, 2020 - February 1, 2022

Organised meetings via Zoom, responded to inquiries, handled financial paperwork and contracts; tracked discussions and notes; managed relationships with international partners and media sponsors; supported large campaigns and events; leveraged Abacus and Power BI for data access and KPI dashboards; contributed to project management for fashion/entertainment projects and KPI development.