Principal Software Engineer at Lennn Medical Center

Owned end-to-end delivery of internal platform features across Next.js and TypeScript APIs on AWS Lambda/API Gateway and infrastructure, reducing manual operational handoffs by ~40% through workflow automation. Built an integration layer using REST, OAuth 2.0 (PKCE/client credentials) and webhooks, normalizing inconsistent third-party payloads into a stable domain model and cutting partner onboarding time from weeks to days. Designed event-driven automation with SQS and DynamoDB-backed state tracking, using idempotent handlers to orchestrate multi-step business processes with retries, deduplication, and auditability. Delivered internal developer tooling: a Node.js/TypeScript CLI for token management, sandbox testing, and replaying webhook events to improve throughput and reduce production integration defects. Implemented pragmatic AI automation using LLM APIs (Anthropic/OpenAI) for document/content extraction and routing, achieving ~60% reduction in manual triage while adding human-in-

Principal Software Engineer at Glenn Medical Center

Led modernization of Azure-hosted internal portals and APIs using C#/NET (ASP.NET Core Web API), improving page/API response times by ~35% through query tuning, caching, and payload shaping. Built and maintained integration services for clinical/operational workflows using REST, Azure Functions, and Azure API Management, reducing manual handoffs and speeding downstream processing by ~25%. Implemented role-based access control and authentication flows using OAuth2/OIDC, Azure Key Vault, and least-privilege service principals; added audit logging to support compliance for sensitive data. Developed UI enhancements for staff-facing tools with React, TypeScript, HTML/CSS, and accessibility checks, reducing usability-related tickets by ~20%. Created automation for intake, triage, and routing of operational requests using Python scripts and Azure Functions, cutting average time-to-triage from hours to minutes. Introduced LLM-assisted automation for summarizing tickets and extracting structure

Staff Software Engineer at Twilio

Owned reliability and feature delivery for customer-facing and internal platforms, building services with C#/NET and REST APIs while partnering with product/support to ship incremental improvements safely. Designed and implemented workflow automations for operational teams using Python, SQL, and API integrations, reducing repetitive manual steps and improving case throughput by ~20%. Built integration layers to connect third-party systems via Webhooks and API clients, adding idempotency, retries, and dead-letter handling to improve end-to-end success rates. Hardened security posture with OAuth2, scoped tokens, secrets rotation, and secure logging practices; reduced risk of sensitive-data exposure by enforcing redaction and structured logging standards. Improved developer velocity by standardizing CI/CD in GitHub Actions and adding automated tests (unit + integration) with xUnit/NUnit, decreasing regression escapes and shortening lead time. Implemented performance and scalability improv

Senior Software Engineer at Indeed

Developed high-performance C#/.NET and ASP.NET Core APIs for customer-facing configuration and reporting workflows; evolved microservice platform with Docker and Kubernetes; implemented event-driven processing; built internal tooling UIs with React/TypeScript; improved observability with OpenTelemetry-compatible tracing; established engineering best practices including code reviews and tests; delivered reliable release operations.

Senior Software, Site Reliability Engineer at Indeed

Improved service reliability by implementing SLOs/SLIs, alert tuning, and runbooks using OpenTelemetry-style tracing concepts and centralized logging/metrics, reducing noisy paging and improving on-call effectiveness. Automated operational tasks and incident workflows with Python and SQL-driven analysis, accelerating detection and remediation for recurring failure modes. Partnered with application teams to remediate performance bottlenecks (database query tuning, connection pooling, caching strategies) and validate fixes with targeted load tests. Enhanced CI/CD safety by adding automated checks and rollout controls in Git-based pipelines, reducing change-failure rate through better pre-merge validation.

Software Engineer, Senior Software Engineer at Mastercard

Developed and operated backend services in Java and Node.js, focusing on secure API design, authentication/authorization, and reliable integrations with internal and external systems. Implemented data pipelines and operational tooling with strong auditability, leveraging PostgreSQL and message-driven patterns to support business-critical workflows. Built internal dashboards and utilities to surface operational metrics and reduce manual reconciliation work. Contributed to CI/CD modernization and automated testing practices, increasing release frequency while maintaining stability in regulated environments.

Software Engineer / Senior Software Engineer at Mastercard

Built secure C#/.NET services and ASP.NET web applications with OAuth2/JWT-based authentication and OWASP-aligned secure coding; created automated test suites (NUnit/xUnit) and CI workflows; improved release confidence and reduced manual regression effort; focused on correctness and auditability for customer/internal portals.