Compassionate and detail-oriented professional with experience in customer service, administrative support, and youth counseling, seeking opportunities in customer service, data entry, or community health work. Skilled in communication, data handling, client support, and maintaining confidentiality in high-volume environments. Strong ability to connect with diverse populations, provide empathetic assistance, and deliver accurate, efficient service. Motivated, adaptable, and committed to supporting community well-being while contributing to organizational success through reliability, organization, and strong interpersonal skills.

Dorgenia J. Miranda

Compassionate and detail-oriented professional with experience in customer service, administrative support, and youth counseling, seeking opportunities in customer service, data entry, or community health work. Skilled in communication, data handling, client support, and maintaining confidentiality in high-volume environments. Strong ability to connect with diverse populations, provide empathetic assistance, and deliver accurate, efficient service. Motivated, adaptable, and committed to supporting community well-being while contributing to organizational success through reliability, organization, and strong interpersonal skills.

Available to hire

Compassionate and detail-oriented professional with experience in customer service, administrative support, and youth counseling, seeking opportunities in customer service, data entry, or community health work. Skilled in communication, data handling, client support, and maintaining confidentiality in high-volume environments. Strong ability to connect with diverse populations, provide empathetic assistance, and deliver accurate, efficient service. Motivated, adaptable, and committed to supporting community well-being while contributing to organizational success through reliability, organization, and strong interpersonal skills.

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Work Experience

Student Aide at Suffolk County Community College
September 1, 2007 - May 1, 2008
Supported students by responding to financial aid inquiries and assisting with completion of financial aid applications within the Financial Aid Office. Performed administrative duties including filing documents, scanning records, and managing incoming telephone calls in a high-volume office environment.
Sales Associate at MACYS
November 1, 2006 - January 1, 2007
Greeted and assisted customers with product selection, purchases, and general inquiries to ensure a positive shopping experience. Operated the cash register, processed transactions accurately, and supported daily stockroom operations. Maintained sales floor presentation by organizing, restocking, and merchandising products to enhance store appearance and support sales.
Youth Counselor at South Queens Boys and Girls Club
July 1, 2006 - August 1, 2006
Supported children with daily activities and routines to promote structure, engagement, and development. Provided personal care and behavioral guidance while fostering positive social skills and independence.

Education

Community Health Worker Program at Hostos Community College
September 1, 2025 - May 28, 2026
A.A. Degree in Liberal Arts at Suffolk County Community College
January 11, 2030 - June 1, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Education, Non-Profit Organization, Professional Services, Media & Entertainment