Available to hire
I’m Erin Truong, a data-driven creator blending analytics with sustainability and communications. I turn numbers into clear dashboards and engaging social content, helping teams connect with audiences and make informed decisions.
I enjoy collaborating with cross-functional teams to translate ideas into measurable results, from data storytelling to social campaigns and content strategy.
Skills
Work Experience
Asset Integrity Data Analyst (1 year contract) at Assent Inc.
February 1, 2025 - February 1, 2026Delivered and maintained an end-of-year analytics project by aggregating multi-year Salesforce case data and transforming it into a dynamic dashboard, illustrating KPIs and highlighting a 20% potential loss in recurring revenue. Performed data validation and quality assurance on large databases containing confidential client and supplier information. Utilized Python (pandas and numpy), Microsoft SQL Server, and Google Data Studio to pull data and build reports for multiple departments (product, engineering, and customer success).
Retail Associate and Assistant Merchandiser at Anthropologie
April 1, 2025 - December 1, 2025Managed in-store returns, outbound and inbound shipments; assisted in calculating hourly ATV, AOV, total sales, and sales per category; developed knowledge of clothing styles, styling, terminology, and budgets; used Qlik and Excel for data analytics (sell-ins vs sell-outs, product lifecycle, sales per month).
Marketing Lead at Ottawa Climate Coalition (OCC)
May 1, 2024 - July 1, 2024Organized partnerships, outreach influencer marketing, PR packs, and funding for school events by collaborating with small business owners; built portfolio of local sustainable businesses; developed eye-catching social media campaigns that increased student participation by 65%.
Data Analyst and Graphics Specialist (Summer Semester Internship) at Ottawa Disability Coalition
May 1, 2024 - July 1, 2024Utilized ArcGIS Pro, Excel, and Tableau to visualize safety hazards and demographic data of streets and residents in Ottawa. Used Python, SQL, and Tableau to display KPIs such as cost per customer and to compare previous and current year sales for public transportation. Advised stakeholders on 2024 revenue losses due to disability-friendly infrastructure gaps.
Environmental Business Analyst (Winter Semester Internship) at University of Ottawa Office of Campus Sustainability
January 1, 2024 - April 1, 2024Conducted exploratory data analysis (EDA) on large data sets to identify key insights and trends using Python and SQL. Cleaned, organized, and manipulated data such as budgets, costs, and current vs. previous energy costs in multiple university buildings. Prepared budget briefs and a final report with team members to justify budget reductions for efficiency.
Education
Honors Bachelor of Environmental Studies with Minor in Spatial Analysis and Geomatics at University of Ottawa / L'Université d'Ottawa
January 1, 2020 - January 1, 2024High School Diploma at Tommy Douglas Secondary School
January 1, 2016 - January 1, 2020Qualifications
Industry Experience
Education, Media & Entertainment, Non-Profit Organization, Retail, Professional Services
Skills
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