Available to hire
Hi, I’m Paola Martinez, a Junior UX/UI Designer focused on user-centered design, prototyping, and design systems in Figma. I create clear, consistent, and scalable web and mobile interfaces.
Through academic and practical projects, I designed and validated solutions through usability testing, achieving up to 30% improvements in understanding key tasks. My background in business and sales gives strategic insight, user empathy, and a results-oriented approach.
Language
Spanish; Castilian
Fluent
English
Fluent
French
Intermediate
Work Experience
UX Research & Digital Experience Coordinator at Mango Business Center
September 1, 2023 - February 28, 2024I analyzed the needs and behaviors of B2B users to improve lead quality and the effectiveness of the sales funnel. I designed digital communications flows for international users, prioritizing clarity, usability, and user experience. I collaborated with sales and marketing to align business objectives with the digital experience.
E-commerce & Conversion Focus at SUPER PACAS Remote
February 1, 2024 - PresentI optimized digital purchase and customer service flows to reduce friction and improve the user experience in a high-volume sales environment. I analyzed user behavior patterns to adjust messages and processes, positively impacting conversion and customer satisfaction. I collaborated with sales and logistics teams to ensure a consistent experience before and after the purchase.
Education
Postgraduate Degree in UX/UI Design at Triple Ten
July 1, 2025 - January 1, 2026Bachelor's Degree in International Business at Latin American University
August 1, 2018 - August 1, 2022Qualifications
Industry Experience
Software & Internet, Professional Services, Media & Entertainment
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