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I am an enthusiastic professional with a diverse background in brand representation, sales, customer service, recruitment, and marketing management. My experience spans direct sales, CRM, digital marketing, event planning, market research, and strong communication. I excel at turning data into actionable strategies and building lasting client relationships. I am proficient in Microsoft Office, ERP, and SAP, and I hold certifications in Smart Serve, Cannsell, and Food Handling.…I am an enthusiastic professional with a diverse background in brand representation, sales, customer service, recruitment, and marketing management. My experience spans direct sales, CRM, digital marketing, event planning, market research, and strong communication. I excel at turning data into actionable strategies and building lasting client relationships. I am proficient in Microsoft Office, ERP, and SAP, and I hold certifications in Smart Serve, Cannsell, and Food Handling.

Esha Patel

Brand Designer, Graphic Designer, Marketing Strategist, +2

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I am an enthusiastic professional with a diverse background in brand representation, sales, customer service, recruitment, and marketing management. My experience spans direct sales, CRM, digital marketing, event planning, market research, and strong communication. I excel at turning data into actionable strategies and building lasting client relationships. I am proficient in Microsoft Office, ERP, and SAP, and I hold certifications in Smart Serve, Cannsell, and Food Handling.…I am an enthusiastic professional with a diverse background in brand representation, sales, customer service, recruitment, and marketing management. My experience spans direct sales, CRM, digital marketing, event planning, market research, and strong communication. I excel at turning data into actionable strategies and building lasting client relationships. I am proficient in Microsoft Office, ERP, and SAP, and I hold certifications in Smart Serve, Cannsell, and Food Handling.

Available to hire

I am an enthusiastic professional with a diverse background in brand representation, sales, customer service, recruitment, and marketing management. My experience spans direct sales, CRM, digital marketing, event planning, market research, and strong communication.

I excel at turning data into actionable strategies and building lasting client relationships. I am proficient in Microsoft Office, ERP, and SAP, and I hold certifications in Smart Serve, Cannsell, and Food Handling.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Google Ads Strategist at Teleperformance

April 1, 2026 - Present

Managed a high-volume portfolio of small-to-medium business accounts, delivering data-driven consultations to optimize Search, Display, and Video campaigns. Exceeded quarterly sales and budget-utilization targets through account metrics analysis and advanced targeting features. Pitched strategic budget increases to business owners to enhance campaign effectiveness. Managed a robust pipeline in Salesforce and built strong client relationships as a trusted consultant to help businesses scale their online presence.

Technical Sales Specialist at Rogers

November 1, 2025 - May 1, 2026

Drove revenue growth by meeting and exceeding monthly sales quotas for wireless, internet, and television services. Applied consultative selling techniques to assess customer requirements and recommend plans, devices, and add-ons. Executed activations, upgrades, renewals, and migrations using POS and CRM platforms. Increased average transaction value through upselling, and resolved billing inquiries and service concerns. Maintained expert knowledge of rate plans, promotions, and competitor offerings; ensured accuracy in cash handling, documentation, inventory, and compliance.

Customer Support Specialist at Kognitive Sales Solutions

January 1, 2024 - October 1, 2025

Provided consultative support to customers, delivering tailored solutions to meet business goals. Managed inbound and outbound calls, addressed inquiries, and promoted suitable products or services. Collaborated with clients to develop, optimize, and monitor digital marketing or advertising campaigns. Identified upsell opportunities and maintained accurate CRM records. Achieved KPIs related to productivity, quality, and sales conversions; analyzed customer needs and recommended campaign improvements for better ROI.

IT Sales and Marketing Manager at Digikentro

March 1, 2022 - July 1, 2023

Developed and implemented strategic sales and marketing plans to drive growth and brand visibility. Collaborated with cross-functional teams to execute digital campaigns, manage social media, and oversee event planning. Conducted market research to identify trends, target audiences, and competitive insights. Built and maintained strong client relationships, monitored campaign performance, generated analytics, and adjusted strategies to achieve revenue targets.

International Sales (Business Development) and Talent Acquisition Manager at Live D365

August 1, 2022 - July 1, 2023

Managed global client relationships to drive revenue growth. Oversaw the full talent acquisition lifecycle, including sourcing, interviewing, and onboarding candidates. Conducted market research to identify new business opportunities and recruitment trends. Collaborated with cross-functional teams to develop strategic sales initiatives and expand the workforce. Maintained accurate records of performance and recruitment metrics.