Designed and delivered multiple features for Santander CIB platform, all features released to production. Improved operational workflows, reducing process times across complex banking processes. Reduced cognitive load by redesigning Salesforce forms into task-focused experiences with fewer fields and clearer structure. Designed onboarding flows and regulatory processes within a multi-profile platform (clients and internal users). Contributed to KYC process improvements and entity hierarchy management tools. Created and maintained design system components, including documentation and consistency improvements. Worked across multiple squads simultaneously, managing parallel initiatives in sprint-based and iterative environments. Collaborated with stakeholders, developers, and product teams to align design decisions with business and technical requirements.

User Experience Designer at Fenergo

January 1, 2025 - Present

Evaluated multiple design system approaches to improve scalability and long-term maintainability. Designed a product-to-portfolio assignment feature to expand platform capabilities. Improved login experience by refining visual consistency, microcopy, and accessibility compliance. Collaborated with product managers and engineers to align design solutions with business and technical requirements. Contributed to improving platform consistency and usability in an enterprise fintech environment.