Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a detail-oriented Quality Controller and Document Specialist with over 12 years of professional experience in quality assurance, document analysis, proofreading, data validation, and customer support. I thrive in fast-paced environments, maintaining high accuracy while handling large volumes of work and supporting efficient workflow operations. I have a proven track record of identifying inconsistencies, improving document quality, and ensuring compliance with client standards. I am fluent in English and Filipino/Tagalog, and I enjoy collaborating with teams to resolve issues and contribute to process improvements, while delivering friendly and professional service.…I am a detail-oriented Quality Controller and Document Specialist with over 12 years of professional experience in quality assurance, document analysis, proofreading, data validation, and customer support. I thrive in fast-paced environments, maintaining high accuracy while handling large volumes of work and supporting efficient workflow operations. I have a proven track record of identifying inconsistencies, improving document quality, and ensuring compliance with client standards. I am fluent in English and Filipino/Tagalog, and I enjoy collaborating with teams to resolve issues and contribute to process improvements, while delivering friendly and professional service.

Jonel Abaring

Graphic Designer, Illustrator, Video Editor, +4





I am a detail-oriented Quality Controller and Document Specialist with over 12 years of professional experience in quality assurance, document analysis, proofreading, data validation, and customer support. I thrive in fast-paced environments, maintaining high accuracy while handling large volumes of work and supporting efficient workflow operations. I have a proven track record of identifying inconsistencies, improving document quality, and ensuring compliance with client standards. I am fluent in English and Filipino/Tagalog, and I enjoy collaborating with teams to resolve issues and contribute to process improvements, while delivering friendly and professional service.…I am a detail-oriented Quality Controller and Document Specialist with over 12 years of professional experience in quality assurance, document analysis, proofreading, data validation, and customer support. I thrive in fast-paced environments, maintaining high accuracy while handling large volumes of work and supporting efficient workflow operations. I have a proven track record of identifying inconsistencies, improving document quality, and ensuring compliance with client standards. I am fluent in English and Filipino/Tagalog, and I enjoy collaborating with teams to resolve issues and contribute to process improvements, while delivering friendly and professional service.

Available to hire

I am a detail-oriented Quality Controller and Document Specialist with over 12 years of professional experience in quality assurance, document analysis, proofreading, data validation, and customer support. I thrive in fast-paced environments, maintaining high accuracy while handling large volumes of work and supporting efficient workflow operations.

I have a proven track record of identifying inconsistencies, improving document quality, and ensuring compliance with client standards. I am fluent in English and Filipino/Tagalog, and I enjoy collaborating with teams to resolve issues and contribute to process improvements, while delivering friendly and professional service.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Tagalog

Advanced

Work Experience

Customer Care Senior Assistant at Conduent

December 1, 2014 - January 1, 2016

Reviewed and validated medical insurance claims to ensure accuracy and completeness. Identified missing or inconsistent information before processing claims. Analyzed claim details to ensure compliance with procedures and guidelines. Assisted customers by providing accurate information and resolving concerns professionally. Maintained productivity and quality standards in a fast-paced environment. Supported team leaders with accurate updates and operational assistance. Helped identify workflow issues and contributed to process improvements.

Financial Quality Controller / Document Specialist at RR Donnelley

November 1, 2008 - August 1, 2014

Performed quality assurance checks on financial and client documents to ensure accuracy and compliance with formatting standards. Proofread documents, presentations, and reports for grammar, spelling, punctuation, and formatting inconsistencies. Conducted digital and hard-copy quality reviews based on client templates and style guidelines. Documented errors in quality analysis reports and coordinated with Document Specialists for corrections. Ensured all projects met deadlines while maintaining high-quality standards. Converted Word, Excel, PDF, and XML files into HTML per client specifications. Created graphics and edited files using Adobe Photoshop and Microsoft Office tools.

Validator / Data Encoder at Datamine Corporation

May 1, 2004 - October 1, 2008

Reviewed lease documents and extracted important information based on client requirements, ensuring accuracy and completeness of processed data. Performed detailed quality checks on processed claims and corrected errors or inconsistencies when necessary to maintain high-quality standards. Evaluated documents for completeness, accuracy, formatting, and compliance with company procedures and client guidelines. Assisted in analyzing, validating, and verifying processed data to ensure accuracy before final submission. Demonstrated strong attention to detail and organizational skills while handling repetitive and time-sensitive tasks. Worked collaboratively with team members and supervisors to resolve issues, improve workflow efficiency, and maintain service quality.

Service Staff / Waiter at LVV Food Corporation

October 1, 2002 - October 1, 2003

Assisted customers by taking orders, answering menu-related questions, and ensuring a positive dining experience. Maintained cleanliness and organization of dining areas before, during, and after shifts to meet company standards. Handled customer concerns and requests calmly and professionally while supporting smooth daily operations. Worked efficiently with team members during busy hours to ensure timely service. Demonstrated strong communication, teamwork, and multitasking skills in a fast-paced environment.

Service Crew at Winning Food Corporation (Jollibee)

December 1, 1999 - June 1, 2000

Assisted customers by taking and preparing orders accurately while maintaining service quality standards. Helped maintain the cleanliness and organization of workstations, dining areas, and store facilities throughout shifts. Supported daily store operations, including food preparation, suggestive selling, and customer assistance. Responded to customer inquiries professionally and ensured a friendly and efficient service experience. Demonstrated reliability, teamwork, and the ability to work effectively in a fast-paced environment. Followed company rules, safety procedures, and operational guidelines consistently.