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Hi, I’m Akshay. I’m a creatively driven professional with a background in customer service, marketing, and digital communications. I enjoy solving problems, improving customer experiences, and collaborating with teams to deliver results. I’m currently a Crew Member at McDonald's in Newcastle upon Tyne, UK, where I’m gaining hands-on customer service experience while pursuing a Masters in Business and Marketing and a Diploma in Digital Marketing. I’m excited to leverage content, digital channels, and collaboration to connect with audiences and build meaningful experiences.…Hi, I’m Akshay. I’m a creatively driven professional with a background in customer service, marketing, and digital communications. I enjoy solving problems, improving customer experiences, and collaborating with teams to deliver results. I’m currently a Crew Member at McDonald's in Newcastle upon Tyne, UK, where I’m gaining hands-on customer service experience while pursuing a Masters in Business and Marketing and a Diploma in Digital Marketing. I’m excited to leverage content, digital channels, and collaboration to connect with audiences and build meaningful experiences.

Akshay Asankudiparambil Sreekumar

Filmmaker, Content Producer, Executive Producer, +2

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Hi, I’m Akshay. I’m a creatively driven professional with a background in customer service, marketing, and digital communications. I enjoy solving problems, improving customer experiences, and collaborating with teams to deliver results. I’m currently a Crew Member at McDonald's in Newcastle upon Tyne, UK, where I’m gaining hands-on customer service experience while pursuing a Masters in Business and Marketing and a Diploma in Digital Marketing. I’m excited to leverage content, digital channels, and collaboration to connect with audiences and build meaningful experiences.…Hi, I’m Akshay. I’m a creatively driven professional with a background in customer service, marketing, and digital communications. I enjoy solving problems, improving customer experiences, and collaborating with teams to deliver results. I’m currently a Crew Member at McDonald's in Newcastle upon Tyne, UK, where I’m gaining hands-on customer service experience while pursuing a Masters in Business and Marketing and a Diploma in Digital Marketing. I’m excited to leverage content, digital channels, and collaboration to connect with audiences and build meaningful experiences.

Available to hire

Hi, I’m Akshay. I’m a creatively driven professional with a background in customer service, marketing, and digital communications. I enjoy solving problems, improving customer experiences, and collaborating with teams to deliver results. I’m currently a Crew Member at McDonald’s in Newcastle upon Tyne, UK, where I’m gaining hands-on customer service experience while pursuing a Masters in Business and Marketing and a Diploma in Digital Marketing. I’m excited to leverage content, digital channels, and collaboration to connect with audiences and build meaningful experiences.

Language

English

Advanced

Work Experience

Customer Support Executive at BrownLoaf Pvt Ltd

August 1, 2023 - August 1, 2024

Handled customer complaints by phone and email, resolving most of them within the agreed time and maintaining high customer satisfaction. Investigated complaints by speaking to internal teams and checking account records to identify the cause and prevent recurrence.