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Energetic, motivated hospitality and tourism professional with a strong background in front office, guest relations and reservations across luxury hotels in Crete and Greece. Highly organized and adept at balancing guest needs with operational demands to deliver exceptional service. With a Bachelor's degree in Public Relations and Communications and Google Grow certifications in tourism, I have led front office and reservations teams, coordinated promotions, and driven improvements in guest satisfaction and revenue. I thrive in fast-paced environments, value teamwork, and am committed to ongoing learning and excellence in hospitality.…Energetic, motivated hospitality and tourism professional with a strong background in front office, guest relations and reservations across luxury hotels in Crete and Greece. Highly organized and adept at balancing guest needs with operational demands to deliver exceptional service. With a Bachelor's degree in Public Relations and Communications and Google Grow certifications in tourism, I have led front office and reservations teams, coordinated promotions, and driven improvements in guest satisfaction and revenue. I thrive in fast-paced environments, value teamwork, and am committed to ongoing learning and excellence in hospitality.

Korina Sylligardaki

Content Creator, Project Manager, Content Producer, +1

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Energetic, motivated hospitality and tourism professional with a strong background in front office, guest relations and reservations across luxury hotels in Crete and Greece. Highly organized and adept at balancing guest needs with operational demands to deliver exceptional service. With a Bachelor's degree in Public Relations and Communications and Google Grow certifications in tourism, I have led front office and reservations teams, coordinated promotions, and driven improvements in guest satisfaction and revenue. I thrive in fast-paced environments, value teamwork, and am committed to ongoing learning and excellence in hospitality.…Energetic, motivated hospitality and tourism professional with a strong background in front office, guest relations and reservations across luxury hotels in Crete and Greece. Highly organized and adept at balancing guest needs with operational demands to deliver exceptional service. With a Bachelor's degree in Public Relations and Communications and Google Grow certifications in tourism, I have led front office and reservations teams, coordinated promotions, and driven improvements in guest satisfaction and revenue. I thrive in fast-paced environments, value teamwork, and am committed to ongoing learning and excellence in hospitality.

Available to hire

Energetic, motivated hospitality and tourism professional with a strong background in front office, guest relations and reservations across luxury hotels in Crete and Greece. Highly organized and adept at balancing guest needs with operational demands to deliver exceptional service.

With a Bachelor’s degree in Public Relations and Communications and Google Grow certifications in tourism, I have led front office and reservations teams, coordinated promotions, and driven improvements in guest satisfaction and revenue. I thrive in fast-paced environments, value teamwork, and am committed to ongoing learning and excellence in hospitality.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

Greek, Modern

Fluent

English

Fluent

German

Advanced

Russian

Beginner

Work Experience

Reservations & Sales Specialist at Elounda S.A. - Port of Elounda Golf Resort & Spa; Elounda Mare Relais & Chateau; Elounda Peninsula All Suites Hotel; Elounda - Crete, Greece

April 1, 2019 - May 1, 2021

Fully responsible for all aspects of reservations and sales; lead and coordinate with Heads of Department; ensure guest reservations are accurate, timely and aligned with hotel policies; support and mentor team members; monitor guest satisfaction and service standards; coordinate with sales and events teams; maintain reservation calendars and SOPs.

Operations Manager at Notos Heights Hotel & Suites, Maliá, Heraklion, Crete

January 1, 2013 - February 1, 2016

Under general guidance of the CEO, in charge of day-to-day hotel operations including front desk, housekeeping, guest services, and maintenance; oversaw budgeting, vendor relations, staff training, and quality control to ensure smooth operations and guest satisfaction.

Assistant Operations Manager at Luxury International Travel Services, CH Travel Services

April 1, 2009 - November 1, 2009

In charge of day-to-day operations, planning and organizing housekeeping, ensuring guest services meet standards, coordinating with suppliers and vendors, maintaining inventories and records; supported in travel services operations and customer experience.