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Derrick Tham

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Available to hire

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Skills

Experience Level

Language

English
Fluent
Chinese
Advanced

Work Experience

Digital Specialist and Customer Services Officer at DBS Bank
May 1, 2023 - Present
Promoting for all kind of digital mobile and web banking setup. 3 keys mobile app function: Login process, e-wallet, money transfers. Handle account opening for customer services onboarding journey. Assist and conduct digital class to bring interest for customers. Understand banking transactions and day-to-day updates.
Freelance - Digital Designer at Freelance - Digital Designer (China | LA | Singapore)
July 1, 2020 - Present
Help and manage website design and maintain images library. Oversee several company advertising/brand product packaging. Collaborate with MarCom Manager to spread new content. Support events and create/support marketing materials. Create marketing materials such as social media visuals.
Web and Graphic Designer at FOZL Group
March 1, 2020 - June 1, 2020
Develop brand assets, including brand identity and images bank. Rebranding organization corporate identity and guidelines. Design e-greetings for social media in festive seasons. Gather requirements from project manager and product manager. Support the team with communication ideas and content.

Education

Master of Product Management with UX at MAGES INSTITUTE
January 1, 2025 - June 1, 2026
Masters in Services Design and Customer Journey Design at Singapore Council
January 1, 2015 - June 1, 2026
Diploma in Creative Media, Graphic Design at London College of Communication
January 1, 2005 - June 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Software & Internet, Professional Services, Media & Entertainment, Retail

Skills

Experience Level