Hi, I'm Peace Emmanuel Koplama , a results-driven Social Media Manager with a track record of boosting brand visibility, generating leads, and improving customer communication across digital platforms. I excel at content creation, social media scheduling, and community management, translating brand offerings into clear, engaging, and compliant content that builds trust, drives engagement, and supports conversions. I've balanced roles from independent content creation to front desk operations, consistently delivering brand-consistent messaging, timely responses, and data-driven insights. I thrive in fast-paced environments, love turning ideas into eye-catching visuals with Canva, and enjoy collaborating with teams to optimize campaigns and customer experiences.

Peace Emmanuel Koplama

Hi, I'm Peace Emmanuel Koplama , a results-driven Social Media Manager with a track record of boosting brand visibility, generating leads, and improving customer communication across digital platforms. I excel at content creation, social media scheduling, and community management, translating brand offerings into clear, engaging, and compliant content that builds trust, drives engagement, and supports conversions. I've balanced roles from independent content creation to front desk operations, consistently delivering brand-consistent messaging, timely responses, and data-driven insights. I thrive in fast-paced environments, love turning ideas into eye-catching visuals with Canva, and enjoy collaborating with teams to optimize campaigns and customer experiences.

Available to hire

Hi, I’m Peace Emmanuel Koplama , a results-driven Social Media Manager with a track record of boosting brand visibility, generating leads, and improving customer communication across digital platforms. I excel at content creation, social media scheduling, and community management, translating brand offerings into clear, engaging, and compliant content that builds trust, drives engagement, and supports conversions.

I’ve balanced roles from independent content creation to front desk operations, consistently delivering brand-consistent messaging, timely responses, and data-driven insights. I thrive in fast-paced environments, love turning ideas into eye-catching visuals with Canva, and enjoy collaborating with teams to optimize campaigns and customer experiences.

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Language

English
Fluent

Work Experience

Social Media Content Creator & Customer Support at Independent / Voluntary
January 1, 2025 - Present
Created engaging digital content using Canva to support brand awareness and audience engagement. Managed social media enquiries across Instagram, TikTok, and WhatsApp Business with timely, professional responses. Assisted with content planning, posting schedules, and campaign consistency across platforms. Ensured content aligned with brand tone, service standards, and compliance requirements.
Front Desk & Operations Supervisor at 989 Apartments, Jahi, Abuja
December 1, 2022 - January 1, 2025
Coordinated and supervised daily operations in line with company standards. Managed customer communications across phone, email, and in-person channels. Handled client feedback and issue resolution with professionalism and empathy. Maintained digital records, reports, and structured follow-up logs. Provided insights on customer behaviour and enquiry trends to support decisions.
Office Assistant at Local Government Service Commission, Lokoja
January 1, 2018 - January 1, 2019
Maintained accurate digital records and structured client communications. Assisted with data entry, reporting, and information dissemination. Supported compliance-driven documentation and process standards.

Education

B.Sc. Geology at University of Jos, Nigeria
January 11, 2030 - January 1, 2018
B.Sc. Geology at University of Jos, Nigeria
January 11, 2030 - January 1, 2018

Qualifications

Canva design (flyers, ads, social media content)
January 11, 2030 - June 1, 2026
Google Data Analytics (foundational)
January 11, 2030 - June 1, 2026
Microsoft Office Suite (Excel, Word, PowerPoint)
January 11, 2030 - June 1, 2026
Salesforce CRM (foundational)
January 11, 2030 - June 1, 2026
Canva design (flyers, ads, social media content)
January 11, 2030 - June 1, 2026
Google Data Analytics (foundational)
January 11, 2030 - June 1, 2026
Microsoft Office Suite (Excel, Word, PowerPoint)
January 11, 2030 - June 1, 2026
Salesforce CRM (foundational)
January 11, 2030 - June 1, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Real Estate & Construction