Available to hire
I’m Stéphanie Borgers, a founder and operations manager with a strong focus on customer success, communications, and project coordination. I help teams guide clients through complex journeys, build trusted relationships, and deliver successful projects across international and multicultural environments.
Fluent in five languages, I blend sharp communication, problem-solving, and hands-on execution to improve customer experience, adoption, and long-term engagement. I thrive on onboarding new clients, coordinating multiple stakeholders, and driving retention and growth while creating clear, engaging content and social media strategies.
Language
Dutch
Fluent
English
Fluent
Italian
Fluent
Spanish; Castilian
Advanced
French
Intermediate
Work Experience
Client Experience & Wellness Program Manager at Sunny Gold Beauty & Wellness Center
January 1, 2024 - PresentSupport clients throughout long-term wellness programs, guiding them through personalized treatment journeys; build trusted client relationships, coordinate communication between clients and practitioners; identify client needs and tailor solutions to improve outcomes and satisfaction; contribute to retention and business growth; create and manage social media content calendars.
Founder & Operations Manager at Online Education Business (Self-employed)
January 1, 2020 - PresentFounder & Operations Manager building an online education business serving women, coaches and therapists across Belgium and the Netherlands; responsible for customer success, onboarding, content strategy, social media, and client engagement; led cross-functional teams and delivered online courses and coaching programs.
Communications & Project Specialist at Moov-IT Belgium
January 1, 2014 - December 31, 2017Supported multicultural, international projects; coordinated client communications, onboarding activities, stakeholder engagement and project management; conducted market research and contributed to business development initiatives; monitored progress and ensured timely delivery; collaborated with multicultural teams.
Specialist in Online and Offline Media at Ricoh Belgium
January 1, 2013 - December 31, 2013Specialist in online and offline media; translation, interpreting and multilingual business communication.
Translator/Interpreter (Dutch, French, Spanish) and Multilingual Communications Specialist at Ricoh Belgium
January 1, 2011 - December 31, 2012Dutch, French and Spanish translation, interpreting and multilingual business communication.
Education
Qualifications
Master’s Degree in Journalism
January 1, 2020 - January 1, 2023Bachelor’s Degree in Applied Linguistics
January 11, 2030 - June 2, 2026Professional Development & Business Coaching Programs
January 11, 2030 - June 2, 2026Professional Development & Business Coaching Programs
January 11, 2030 - June 2, 2026Industry Experience
Media & Entertainment, Education, Professional Services, Healthcare, Software & Internet
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