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I'm Brooklyn Grace Smith, a Salisbury, North Carolina-based student pursuing an engineering degree with a strong foundation in physics. I spent five years at Appalachian State University studying physics before transferring to Rowan Cabarrus Community College to pursue an Associate in Engineering; I am also continuing studies in physics at the University of North Carolina at Charlotte. I bring a strong work ethic, healthy lifestyle, and a collaborative mindset to every project. My background includes customer service, logistics coordination, and data management, and I excel at meeting deadlines and adapting to changing environments. I am a solution-oriented, team-driven professional who values communication and performance. I thrive on challenges, enjoy learning new skills, and am eager to contribute to a forward-thinking organization while continuing to develop my engineering knowledge and leadership abilities. While I haven't worked in design before, I have spent much time designing graphics and have participated in artistic practices since a young age.…I'm Brooklyn Grace Smith, a Salisbury, North Carolina-based student pursuing an engineering degree with a strong foundation in physics. I spent five years at Appalachian State University studying physics before transferring to Rowan Cabarrus Community College to pursue an Associate in Engineering; I am also continuing studies in physics at the University of North Carolina at Charlotte. I bring a strong work ethic, healthy lifestyle, and a collaborative mindset to every project. My background includes customer service, logistics coordination, and data management, and I excel at meeting deadlines and adapting to changing environments. I am a solution-oriented, team-driven professional who values communication and performance. I thrive on challenges, enjoy learning new skills, and am eager to contribute to a forward-thinking organization while continuing to develop my engineering knowledge and leadership abilities. While I haven't worked in design before, I have spent much time designing graphics and have participated in artistic practices since a young age.

Brooklyn Grace Smith

Designer, Graphic Designer, Web Designer, +1

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I'm Brooklyn Grace Smith, a Salisbury, North Carolina-based student pursuing an engineering degree with a strong foundation in physics. I spent five years at Appalachian State University studying physics before transferring to Rowan Cabarrus Community College to pursue an Associate in Engineering; I am also continuing studies in physics at the University of North Carolina at Charlotte. I bring a strong work ethic, healthy lifestyle, and a collaborative mindset to every project. My background includes customer service, logistics coordination, and data management, and I excel at meeting deadlines and adapting to changing environments. I am a solution-oriented, team-driven professional who values communication and performance. I thrive on challenges, enjoy learning new skills, and am eager to contribute to a forward-thinking organization while continuing to develop my engineering knowledge and leadership abilities. While I haven't worked in design before, I have spent much time designing graphics and have participated in artistic practices since a young age.…I'm Brooklyn Grace Smith, a Salisbury, North Carolina-based student pursuing an engineering degree with a strong foundation in physics. I spent five years at Appalachian State University studying physics before transferring to Rowan Cabarrus Community College to pursue an Associate in Engineering; I am also continuing studies in physics at the University of North Carolina at Charlotte. I bring a strong work ethic, healthy lifestyle, and a collaborative mindset to every project. My background includes customer service, logistics coordination, and data management, and I excel at meeting deadlines and adapting to changing environments. I am a solution-oriented, team-driven professional who values communication and performance. I thrive on challenges, enjoy learning new skills, and am eager to contribute to a forward-thinking organization while continuing to develop my engineering knowledge and leadership abilities. While I haven't worked in design before, I have spent much time designing graphics and have participated in artistic practices since a young age.

Available to hire

I’m Brooklyn Grace Smith, a Salisbury, North Carolina-based student pursuing an engineering degree with a strong foundation in physics. I spent five years at Appalachian State University studying physics before transferring to Rowan Cabarrus Community College to pursue an Associate in Engineering; I am also continuing studies in physics at the University of North Carolina at Charlotte. I bring a strong work ethic, healthy lifestyle, and a collaborative mindset to every project. My background includes customer service, logistics coordination, and data management, and I excel at meeting deadlines and adapting to changing environments.

I am a solution-oriented, team-driven professional who values communication and performance. I thrive on challenges, enjoy learning new skills, and am eager to contribute to a forward-thinking organization while continuing to develop my engineering knowledge and leadership abilities.

While I haven’t worked in design before, I have spent much time designing graphics and have participated in artistic practices since a young age.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Guest Coordinator at General RV Center

October 1, 2024 - Present

Answered customer phone calls and directed them to the correct department. Checked in and handled RV unit paperwork and titles for new units entering the store. Created packets and stickers for new/traded units. Handled customer complaints and smoothed over frustrated customers. Worked with Excel and Outlook daily. Created customer numbers and tracked everyone who entered the building. Maintained a daily log of sales staff visits. Sent nightly logs of new and traded units and deposits. Guided guests through their delivery process and updated customers as they progressed through the delivery. Updated unit locations to ensure customers left satisfied.

Department Head at Hobby Lobby

August 1, 2020 - September 30, 2024

Loaded and unloaded merchandise from trucks to the warehouse. Unloaded packages to departments. Priced non-priced items as they entered the store and before placement. Performed occasional customer service manager responsibilities. Operated fabric table and cashier functions. Handled weekly cash office tasks, including counting and processing income. Developed and implemented departmental goals, objectives, policies, and procedures. Coordinated with other departments to ensure successful project completion.

Sales Associate at Bath & Body Works

August 1, 2019 - August 31, 2020

Un-packed and unpacked merchandise. Answered phones and operated the cash register. Greeted customers and provided exceptional customer service. Assisted customers with product selection, sizing and styling. Addressed customer needs and questions. Maintained up-to-date knowledge of store merchandise and policies. Built relationships with customers to encourage repeat business.