I’m a results-driven Operations and Marketing Coordinator with 3+ years of experience managing cross-functional projects, workflows, scheduling, and logistics in fast-paced environments. I pride myself on keeping 7–10 simultaneous projects on track and delivering 100% on-time results across client initiatives. I’m skilled at stakeholder communication, documentation management, operational support, and customer service, with strong organizational abilities and attention to detail. I thrive working independently under pressure and collaborating with internal teams, vendors, and clients to ensure successful campaigns and exceptional service.

Alahana Rivera Cortez

I’m a results-driven Operations and Marketing Coordinator with 3+ years of experience managing cross-functional projects, workflows, scheduling, and logistics in fast-paced environments. I pride myself on keeping 7–10 simultaneous projects on track and delivering 100% on-time results across client initiatives. I’m skilled at stakeholder communication, documentation management, operational support, and customer service, with strong organizational abilities and attention to detail. I thrive working independently under pressure and collaborating with internal teams, vendors, and clients to ensure successful campaigns and exceptional service.

Available to hire

I’m a results-driven Operations and Marketing Coordinator with 3+ years of experience managing cross-functional projects, workflows, scheduling, and logistics in fast-paced environments. I pride myself on keeping 7–10 simultaneous projects on track and delivering 100% on-time results across client initiatives.

I’m skilled at stakeholder communication, documentation management, operational support, and customer service, with strong organizational abilities and attention to detail. I thrive working independently under pressure and collaborating with internal teams, vendors, and clients to ensure successful campaigns and exceptional service.

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Language

Spanish; Castilian
Fluent
English
Fluent

Work Experience

Marketing Account Coordinator at N Group Puerto Rico
September 1, 2023 - Present
Coordinated 7–10 simultaneous marketing and operational projects, managed timelines and deliverables, and maintained cross-functional communication to ensure 100% on-time delivery across client initiatives. Maintained project trackers, calendars, and documentation, and coordinated with vendors, clients, venues, and internal teams to ensure compliance with project requirements, deadlines, and execution standards. Supported logistics planning, staffing coordination, material preparation, and real-time operational execution during events, activations, and campaigns. Identified operational issues and scheduling conflicts early, implementing solutions and escalating critical matters when necessary. Also provided ongoing administrative and operational support through invoice coordination, documentation management, follow-up communication, and process tracking. Prepared post-project reports, performance summaries, and operational updates with accurate record-keeping and organized project do
Administrative & Digital Support Role at University of Puerto Rico Work Study Program
September 1, 2019 - December 1, 2022
Organized and managed large data sets using spreadsheets, ensuring accuracy, structure, and ease of analysis. Supported content organization and classification for digital materials, ensuring proper categorization and retrieval. Assisted in reviewing digital assets for consistency, formatting, and alignment with project requirements. Maintained document management systems and ensured data integrity across multiple workflows. Supported scheduling, coordination, and operational tracking for multiple ongoing initiatives.

Education

Bachelor's in Business Administration – Marketing at University of Puerto Rico - Rio Piedras Campus
January 11, 2030 - June 2, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Education, Transportation & Logistics