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Alahana Rivera Cortez

Available to hire

I’m a results-driven Operations and Marketing Coordinator with 3+ years of experience managing cross-functional projects, workflows, scheduling, and logistics in fast-paced environments.

About

I’m a results-driven Operations and Marketing Coordinator with 3+ years of experience managing cross-functional projects, workflows, scheduling, and logistics in fast-paced environments. I pride myself on keeping 7–10 simultaneous projects on track and delivering 100% on-time results across client initiatives.

I’m skilled at stakeholder communication, documentation management, operational support, and customer service, with strong organizational abilities and attention to detail. I thrive working independently under pressure and collaborating with internal teams, vendors, and clients to ensure successful campaigns and exceptional service.

  • 6 years' experience
  • Joined June 2026

Languages

  • Spanish; CastilianFluent
  • EnglishFluent

Industry experience

  • Media & Entertainment
  • Professional Services
  • Education
  • Transportation & Logistics

Work experience

Marketing Account Coordinator · N Group Puerto RicoSep 2023 – Present · 3 yrs 3 mos

Coordinated 7–10 simultaneous marketing and operational projects, managed timelines and deliverables, and maintained cross-functional communication to ensure 100% on-time delivery across client initiatives. Maintained project trackers, calendars, and documentation, and coordinated with vendors, clients, venues, and internal teams to ensure compliance with project requirements, deadlines, and execution standards. Supported logistics planning, staffing coordination, material preparation, and real-time operational execution during events, activations, and campaigns. Identified operational issues and scheduling conflicts early, implementing solutions and escalating critical matters when necessary. Also provided ongoing administrative and operational support through invoice coordination, documentation management, follow-up communication, and process tracking. Prepared post-project reports, performance summaries, and operational updates with accurate record-keeping and organized project do

Administrative & Digital Support Role · University of Puerto Rico Work Study ProgramSep 2019 – Dec 2022 · 3 yrs 4 mos

Organized and managed large data sets using spreadsheets, ensuring accuracy, structure, and ease of analysis. Supported content organization and classification for digital materials, ensuring proper categorization and retrieval. Assisted in reviewing digital assets for consistency, formatting, and alignment with project requirements. Maintained document management systems and ensured data integrity across multiple workflows. Supported scheduling, coordination, and operational tracking for multiple ongoing initiatives.

Education

Bachelor's in Business Administration – Marketing · University of Puerto Rico - Rio Piedras Campus2030 – 2026

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