I'm a results-driven business management professional with experience in customer service, administrative support, marketing assistance, and digital communication. I excel at coordinating operations, streamlining processes, and delivering high-quality service in multilingual environments. I am adaptable, proactive, and eager to continue developing my professional and administrative skills to build strong teams and efficient organizational systems. In my free time, I enjoy exploring technology and marketing trends, and I stay curious about new ways to create engaging content and optimize communications across channels.

Frank Ferrer Cevallos

I'm a results-driven business management professional with experience in customer service, administrative support, marketing assistance, and digital communication. I excel at coordinating operations, streamlining processes, and delivering high-quality service in multilingual environments. I am adaptable, proactive, and eager to continue developing my professional and administrative skills to build strong teams and efficient organizational systems. In my free time, I enjoy exploring technology and marketing trends, and I stay curious about new ways to create engaging content and optimize communications across channels.

Available to hire

I’m a results-driven business management professional with experience in customer service, administrative support, marketing assistance, and digital communication. I excel at coordinating operations, streamlining processes, and delivering high-quality service in multilingual environments. I am adaptable, proactive, and eager to continue developing my professional and administrative skills to build strong teams and efficient organizational systems.

In my free time, I enjoy exploring technology and marketing trends, and I stay curious about new ways to create engaging content and optimize communications across channels.

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Language

English
Fluent
French
Advanced
Spanish; Castilian
Fluent

Work Experience

Concierge at Le Nouvel Hotel
June 1, 2025 - Present
Coordinated front desk and entrance administration operations for residents, tenants, and visitors; assisted with access management, resident support, and daily administrative tasks; supported property operations by maintaining organized common areas and monitoring facility standards; contributed to building security procedures and ensured efficient communication with residents and management.
Marketing Assistant at CORPACEL
August 1, 2023 - February 1, 2024
Conducted research to support marketing campaigns and promotional strategies; collaborated with team members to create and prepare promotional materials; coordinated marketing activities and events; gained hands-on marketing experience while developing creative and communication skills.
Communications Assistant at Alemán Humboldt High School
November 1, 2022 - March 1, 2023
Assisted in creating internal and external communications; supported the planning and execution of school events; management of social media platforms and digital content; developed organizational skills and teamwork in a professional environment.

Education

Diploma in Marketing and Sales at Duale Schule High School, Ecuador
May 1, 2020 - February 1, 2024
French Studies at Alliance Française, Ecuador
April 1, 2024 - August 1, 2024
Business Management AEC at Matrix College
October 1, 2024 - June 3, 2026
Digital Marketing Certificate at HubSpot Academy
May 1, 2026 - June 3, 2026
Enterprise Data Science in Practice at IBM Skills Build
January 11, 2030 - June 3, 2026

Qualifications

Digital Marketing Certificate
May 1, 2026 - June 3, 2026
Diploma in Marketing and Sales
May 1, 2020 - February 1, 2024

Industry Experience

Professional Services, Education, Media & Entertainment, Retail, Other