Available to hire
I am a motivated and reliable customer-focused professional with experience in fast-paced environments. I excel at delivering excellent service and handling customer queries, drawing on strong communication and problem-solving skills.
Flexible, quick to learn, and available for an immediate start.
Skills
Language
Portuguese
Fluent
Spanish; Castilian
Advanced
Work Experience
Cocktail Barista / Waitress at Made in Brazil
April 1, 2025 - October 1, 2025Opened, ran and closed the bar independently, demonstrating strong ability to learn quickly. Supported tableservice and assisted floor staff during busy periods. Maintained a clean, organized and fully stocked bar area. Handled cash and card payments accurately, delivering excellent customer service and creating a welcoming atmosphere.
Retail Assistant at Oxfam
January 1, 2025 - January 1, 2025Assisted customers and provided a high standard of service. Sorted, priced, and displayed donated stock. Operated till and processed cash/card payments. Supported fundraising initiatives and promoted charity events. Worked with team members to maintain an organized shop.
Barista at Caffè Nero
January 1, 2023 - January 1, 2023Delivered fast, friendly service in a busy environment. Took orders, prepared beverages, and served food. Handled customer queries and resolved complaints efficiently. Processed payments and managed cash transactions. Maintained cleanliness and followed health & safety standards. Supported team members during busy periods.
Education
BTEC Level 3 – Performing Arts (Merit) at Elstree Screen Arts
January 1, 2022 - January 1, 2024BTEC Level 3 – Acting (Distinction) at Elstree Screen Arts
January 1, 2022 - January 1, 2024GCSEs at The Totteridge Academy
January 1, 2018 - January 1, 2022Qualifications
Industry Experience
Retail, Travel & Hospitality
Skills
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