Anthea Chaponda

Founded and managed Afrusion Designs, overseeing customer service, sales, and digital marketing across markets and online platforms. Led project execution, brand development, and marketing campaigns to grow the business while maintaining a focus on customer satisfaction and operational efficiency.

Supported youth engagement activities and community wellbeing programs, collaborating with team members to deliver youth-focused events and outreach initiatives, fostering inclusive and supportive environments for young people.

Collaborated with cross-functional teams including sales, logistics, and procurement to coordinate vehicle ordering and delivery processes, ensuring alignment between customer demand and inventory. Managed end-to-end purchase order processing, including raising, tracking, and updating orders, while maintaining accurate records. Placed and monitored vehicle orders with manufacturers, ensuring all specifications—model, colour, and features—were accurately captured and aligned with customer requirements. Tracked incoming vehicle shipments and proactively followed up on delivery schedules to minimise delays and ensure timely fulfilment. Built and maintained detailed operational records and generated reports to support planning, forecasting, and decision-making. Coordinated closely with sales teams to provide updates on order status, resolve discrepancies, and ensure a seamless customer experience from order placement to delivery. Handled invoices, documentation, and compliance-related