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I’m applying for the CRM Specialist position because I enjoy improving business processes, organizing customer communication, and creating automated workflows that help companies work more efficiently. I’m interested in CRM systems and marketing automation, and I like finding solutions that save time, improve lead management, and support business growth.…

Anzhelika Mykhno

Marketing Automation Specialist, Digital Marketer, Growth Marketer

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I’m applying for the CRM Specialist position because I enjoy improving business processes, organizing customer communication, and creating automated workflows that help companies work more efficiently. I’m interested in CRM systems and marketing automation, and I like finding solutions that save time, improve lead management, and support business growth.…

Available to hire

I’m applying for the CRM Specialist position because I enjoy improving business processes, organizing customer communication, and creating automated workflows that help companies work more efficiently. I’m interested in CRM systems and marketing automation, and I like finding solutions that save time, improve lead management, and support business growth.

Skills

CRM

Email Marketing

Experience Level

CRM

Expert

Email Marketing

Expert

Language

Ukrainian

Fluent

German

Fluent

English

Advanced

Spanish; Castilian

Beginner

Work Experience

Email Automation Specialist at Self-employed

May 1, 2025 - Present

As an Email Automation Specialist, I worked on creating automated email workflows and customer journeys to improve communication and lead management. My responsibilities included building welcome sequences, follow-up campaigns, and lead nurturing automations tailored to customer behavior. I also managed contact segmentation and tagging systems to make communication more personalized and effective. In addition, I optimized email campaigns to improve engagement and conversion rates, integrated CRM systems with automation tools and sales pipelines, and monitored campaign performance to improve workflow efficiency.

CRM and Marketing Automation Specialist at ZenPanda

April 1, 2023 - May 1, 2025

As a CRM Specialist, I worked with tools such as HubSpot, GoHighLevel, Make, and Zapier. I managed customer data and ensured that all information is accurate and up to date. I created and improved workflows to automate processes and save time. I also built funnels and planned email campaigns to reach more customers and increase sales. In addition, I analyzed data and campaign results to improve performance. I worked closely with marketing and sales teams to make sure all processes run smoothly and efficiently.