Available to hire
I am a product management and operations leader with a proven track record of guiding software product portfolios and eLearning initiatives worth tens of millions of dollars. I excel at translating market insights into actionable roadmaps, aligning cross-functional teams, and delivering impactful training and content experiences. I thrive in fast-paced environments and enjoy mentoring teams, driving agile practices, and staying ahead of technology trends to meet business goals.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
COO at PROACTT InfoWorx LLP
August 1, 2020 - PresentCore Operations Head; Instructional Designing of Education courses; PPT Designing; Software Product and Portfolio Strategist; Software Product and Project Management Pre-Sales and Solution Presentations; Client Communication & Coordination; Setup of Organization.
Product Management Technical Lead at Parametric Technology Corporation
April 1, 2015 - July 1, 2020Manage Products that serve $45+M turnover; Market Analysis to build Roadmap; Gather requirements and translate to features, epics and user stories; Groom backlog; Release planning; Agile SCRUM practices; Stakeholder communication; Market adoption and release monitoring.
Senior Global Services Lead at Parametric Technology Corporation
March 1, 2007 - March 1, 2015Part of the PTC University group; develop training materials and distribute ILTs and WBTs; English localization; Lead sub-groups for new initiatives; Testing and improvements of training content and processes; Vendor management and cross-functional coordination.
Senior Customer Care Executive at NCOP (EXL Services Pune) for Norwich Union UK
December 1, 2004 - March 1, 2007Life Insurance product support; maturity quotes; reporting for internal and group activities; mentoring and training; process redesign and quality improvements.
Production Manager at Digicon Solutions
July 1, 2004 - November 1, 2004Overall management of the production center for eLearning content; process design and implementation; quality mentoring; client communication and troubleshooting.
Team Leader at Reality Information Systems Pvt. Ltd.
August 1, 2001 - June 1, 2004Leading a production team in print & publishing; project coordination; client communication; quality audits; ePublishing for international clients.
Group Supervisor at Versaware Technologies (I) Pvt. Ltd.
September 1, 1999 - July 1, 2001Testing in-built software for internal eBook production; coordinating with Systems and Production teams; drafting process documentation and training material.
Office Co-ordinator at HMA Communications
October 1, 1998 - August 1, 1999Office administration, tele-sales, and coordinating with sales; vendor and travel coordination as required.
Counter Staff at Counter Travels
January 1, 1998 - September 1, 1998Counter sales and day-to-day administration tasks; travel coordination.
Education
MBA in Project Management at Sikkim Manipal University
January 11, 2030 - January 1, 2013Bachelor's Degree in Commerce at Pune University
January 11, 2030 - January 1, 2001Higher Secondary Certificate (HSC) at Maharashtra State Board
January 11, 2030 - January 1, 1998Secondary School Certificate (SSC) at Maharashtra State Board
January 11, 2030 - January 1, 1996Qualifications
Certified SCRUM Product Owner (CSPO)
September 1, 2015 - June 4, 2026Certificate of Insurance and Finance Structural Management
January 1, 2005 - June 4, 2026Certificate of Software Application
January 1, 1998 - June 4, 2026Industry Experience
Software & Internet, Education, Professional Services, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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