I am a dedicated and customer-focused professional with two years of experience as a Customer Support Specialist and Virtual Assistant, working with international companies including Genpact and Firstsource Solutions Limited. I excel in online customer care, chat and email support, data entry, and reporting, and I am fluent in English and Arabic. I am currently pursuing college education while maintaining reliability and a strong work ethic, and I am comfortable working across different time zones.
I bring strong communication, organizational, and problem-solving skills to every task. I enjoy helping clients, collaborating with internal teams to ensure service quality, and delivering accurate documentation and reports to support decision-making. I am known for attention to detail, confidentiality, and meeting deadlines.
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