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I am a dedicated rail industry professional with hands-on experience across rolling stock administration, return-to-work coordination, and trackside safety operations in Queensland Rail. I combine strong administrative skills with frontline safety knowledge to support safe, efficient operations. I have a proven track record in managing high‑volume work orders, timecards, and complex data workflows across multiple departments, ensuring accuracy and compliance. I am proficient with SAP and enterprise systems, focus on data integrity and reporting, and collaborate with team leaders and project managers to resolve discrepancies. I bring reliability, attention to detail, and the ability to balance administrative and operational responsibilities in fast-paced environments. I am seeking a new opportunity to leverage my rail operations background in a challenging role that supports continued growth and contribution to safe and efficient rail operations.…I am a dedicated rail industry professional with hands-on experience across rolling stock administration, return-to-work coordination, and trackside safety operations in Queensland Rail. I combine strong administrative skills with frontline safety knowledge to support safe, efficient operations. I have a proven track record in managing high‑volume work orders, timecards, and complex data workflows across multiple departments, ensuring accuracy and compliance. I am proficient with SAP and enterprise systems, focus on data integrity and reporting, and collaborate with team leaders and project managers to resolve discrepancies. I bring reliability, attention to detail, and the ability to balance administrative and operational responsibilities in fast-paced environments. I am seeking a new opportunity to leverage my rail operations background in a challenging role that supports continued growth and contribution to safe and efficient rail operations.

Jessica Sorensen

Photographer, Graphic Designer, Video Editor, +7

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I am a dedicated rail industry professional with hands-on experience across rolling stock administration, return-to-work coordination, and trackside safety operations in Queensland Rail. I combine strong administrative skills with frontline safety knowledge to support safe, efficient operations. I have a proven track record in managing high‑volume work orders, timecards, and complex data workflows across multiple departments, ensuring accuracy and compliance. I am proficient with SAP and enterprise systems, focus on data integrity and reporting, and collaborate with team leaders and project managers to resolve discrepancies. I bring reliability, attention to detail, and the ability to balance administrative and operational responsibilities in fast-paced environments. I am seeking a new opportunity to leverage my rail operations background in a challenging role that supports continued growth and contribution to safe and efficient rail operations.…I am a dedicated rail industry professional with hands-on experience across rolling stock administration, return-to-work coordination, and trackside safety operations in Queensland Rail. I combine strong administrative skills with frontline safety knowledge to support safe, efficient operations. I have a proven track record in managing high‑volume work orders, timecards, and complex data workflows across multiple departments, ensuring accuracy and compliance. I am proficient with SAP and enterprise systems, focus on data integrity and reporting, and collaborate with team leaders and project managers to resolve discrepancies. I bring reliability, attention to detail, and the ability to balance administrative and operational responsibilities in fast-paced environments. I am seeking a new opportunity to leverage my rail operations background in a challenging role that supports continued growth and contribution to safe and efficient rail operations.

Available to hire

I am a dedicated rail industry professional with hands-on experience across rolling stock administration, return-to-work coordination, and trackside safety operations in Queensland Rail. I combine strong administrative skills with frontline safety knowledge to support safe, efficient operations. I have a proven track record in managing high‑volume work orders, timecards, and complex data workflows across multiple departments, ensuring accuracy and compliance. I am proficient with SAP and enterprise systems, focus on data integrity and reporting, and collaborate with team leaders and project managers to resolve discrepancies. I bring reliability, attention to detail, and the ability to balance administrative and operational responsibilities in fast-paced environments.

I am seeking a new opportunity to leverage my rail operations background in a challenging role that supports continued growth and contribution to safe and efficient rail operations.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Administrative Support (Rollingstock) at Queensland Rail

November 1, 2025 - March 31, 2026

Delivered end-to-end administrative support across the Rollingstock division, assisting heavy and light maintenance teams. Managed and processed work orders and timecards across eight departments and multiple trade groups. Maintained data integrity in SAP and other enterprise systems, generated confirmations, and updated departmental records. Resolved discrepancies in rosters, timecards, and work documentation with team leaders and project managers. Built strong analytical capability using Excel and multisystem workflows to support planning functions and operational reporting.

Administrative Support (Return to Work) at Queensland Rail

September 1, 2025 - November 30, 2025

Coordinated suitable light duties placements by liaising with Queensland Rail departments and supporting rehabilitation case management. Acted as a key communication point between Return to Work and internal stakeholders, ensuring timely updates and smooth workflows. Maintained accurate rehabilitation records, performing data entry, document control, and file management in line with confidentiality and compliance standards. Prepared, updated, and archived case files while drafting professional correspondence and reports using Microsoft Office applications. Generated reports and managed documentation across internal systems to support case reviews and informed management decisions.

Protection Officer – Trackside Safety at Queensland Rail

October 1, 2023 - March 31, 2026

Enforced rail safety standards by acting as a Protection Officer or Track Force Protection Coordinator, ensuring all work complies with Queensland Rail safety protocols. Implemented and managed Track Occupancy Authorities, Work on Track Authorities, and other protection methods to safeguard work groups. Led pre-work briefings, hazard identification, and safe access/egress within the rail corridor. Coordinated with train control and rail operations personnel to secure safe work windows and maintain continuous communication with work crews. Maintained accurate safety records, reported incidents or near misses, and responded appropriately to on-site emergencies in line with company procedures.

Machine Operator (Moxy) – TKR Machinery at TKR Machinery

January 1, 2026 - February 28, 2026

Engaged on a short-term assignment to support high-demand subdivision operations. Operated 60T Moxy in active subdivision sites, ensuring efficient and safe material movement. Completed pre-start inspections and routine maintenance in line with safety and operational standards. Demonstrated strong radio communication across multiple crews to support coordinated site operations. Adjusted haul routes in response to ongoing works and closures, prioritizing safety and minimizing disruption. Followed site traffic management plans and priority vehicle movements with a commitment to WHS and hazard identification.

Machine Operator at Civcorp / First Grade Recruitment

January 1, 2021 - October 31, 2023

Operated machinery including Moxy, Roller, Skid Steer, and Water Truck across multiple Brisbane projects. Supported on-site logistics and safety operations for industrial developments in Port of Brisbane. Performed pre-operation inspections, loaded and moved materials, maintained equipment, adhered to safety protocols, and collaborated with other workers.

Jessica Digital Assistant (JDA) | Independent Digital Administration Support at Self-employed

January 1, 2026 - Present

Provide inbox management, scheduling, document formatting, client communication, and digital organization. Assist businesses with administrative workflows, social media coordination, and professional support tasks. Maintain confidentiality and professionalism; manage inboxes, scheduling, appointment coordination, document formatting, file organization, and day-to-day administrative tasks. Support client communications and relationships; create organized systems to improve efficiency and operations; adapt quickly to varying business environments.