Charlotte Cubillos

Marketing and Communications employee at Agenda Urbana Valencia

Provided direct customer service and support in a client-facing role; identified customer needs and offered appropriate solutions; handled customer inquiries and resolved issues professionally; maintained strong communication with customers and suppliers; worked in a service-oriented, fast-paced environment; delivered high-quality customer service in a fast-paced hospitality environment; ensured customer satisfaction through clear communication and efficiency; handled customer orders and responded to questions and special requests; managed cash register and processed payments accurately; managed communication with clients, partners and external stakeholders; responded to inquiries and ensured clear, professional follow-up; supported customer-related tasks alongside marketing activities; created content for social media and digital platforms; conducted interviews and produced written content for online and print publications.