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I am a friendly, organised, and client focused administrative professional with over 11 years experience in reception and client-facing roles. I have experience in managing busy appointment diaries, Microsoft Excel, coordinating schedules, and providing a warm, professional welcome to all clients. I am experienced in handling enquiries over the phone, email, and in person, maintaining accurate records including GDPR standards, and supporting smooth operations in any business. I am reliable, adaptable, and able to work independently or as part of a busy team, with a positive and professional approach. I am currently seeking a remote or hybrid full time role, where I feel I can truly help a team with my skills.…I am a friendly, organised, and client focused administrative professional with over 11 years experience in reception and client-facing roles. I have experience in managing busy appointment diaries, Microsoft Excel, coordinating schedules, and providing a warm, professional welcome to all clients. I am experienced in handling enquiries over the phone, email, and in person, maintaining accurate records including GDPR standards, and supporting smooth operations in any business. I am reliable, adaptable, and able to work independently or as part of a busy team, with a positive and professional approach. I am currently seeking a remote or hybrid full time role, where I feel I can truly help a team with my skills.

Roberta Grace Storr

Studio Manager, Production Manager, Project Manager, +2

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I am a friendly, organised, and client focused administrative professional with over 11 years experience in reception and client-facing roles. I have experience in managing busy appointment diaries, Microsoft Excel, coordinating schedules, and providing a warm, professional welcome to all clients. I am experienced in handling enquiries over the phone, email, and in person, maintaining accurate records including GDPR standards, and supporting smooth operations in any business. I am reliable, adaptable, and able to work independently or as part of a busy team, with a positive and professional approach. I am currently seeking a remote or hybrid full time role, where I feel I can truly help a team with my skills.…I am a friendly, organised, and client focused administrative professional with over 11 years experience in reception and client-facing roles. I have experience in managing busy appointment diaries, Microsoft Excel, coordinating schedules, and providing a warm, professional welcome to all clients. I am experienced in handling enquiries over the phone, email, and in person, maintaining accurate records including GDPR standards, and supporting smooth operations in any business. I am reliable, adaptable, and able to work independently or as part of a busy team, with a positive and professional approach. I am currently seeking a remote or hybrid full time role, where I feel I can truly help a team with my skills.

Available to hire

I am a friendly, organised, and client focused administrative professional with over 11 years experience in reception and client-facing roles. I have experience in managing busy appointment diaries, Microsoft Excel, coordinating schedules, and providing a warm, professional welcome to all clients. I am experienced in handling enquiries over the phone, email, and in person, maintaining accurate records including GDPR standards, and supporting smooth operations in any business. I am reliable, adaptable, and able to work independently or as part of a busy team, with a positive and professional approach. I am currently seeking a remote or hybrid full time role, where I feel I can truly help a team with my skills.

Skills

Microsoft Office

Microsoft Excel

CRM

Experience Level

Microsoft Office

Expert

Microsoft Excel

Expert

CRM

Intermediate

Language

English

Fluent

Work Experience

Independent Business Owner & Administrator at Walt’s Wonders – Publishing & E-commerce

January 1, 2023 - December 31, 2026

Managed all customer communication across email and social platforms, responding promptly and professionally. Scheduled appointments and organised project workflows efficiently. Maintained accurate records, invoices, and order tracking systems. Built strong client relationships by providing friendly, helpful, and timely support. Demonstrated reliability, self-motivation, and organisational skills while working independently.

Owner / Senior Stylist & Business Manager at RGS Hair

September 1, 2020 - October 31, 2025

Owned my own business. Managed hair appointment diaries, ensuring smooth scheduling, confirmations, and rebookings. Maintained accurate and confidential client records. Handled payments, invoicing, and financial administration. Ensured a welcoming, professional environment for clients and built strong client relationships. Coordinated cancellations and schedule changes efficiently and calmly. Assisted with social media updates and promotional communications.