Available to hire
I am a dedicated professional with over 7 years of experience in commercial and administrative areas, focusing on team management and performance improvement. I thrive on developing individuals and fostering a results-oriented environment.
Work Experience
Team Leader at Intelia
January 1, 2024 - PresentResponsible for managing a team of over 20 collaborators. My role involves monitoring KPIs, performance analysis, and implementing action plans to ensure operational excellence.
Assistant de Canal Comercial at Intelia
November 1, 2020 - December 31, 2023Managed contracts and services, ensuring customer retention and conflict resolution. Involved in inbound and outbound service delivery.
Internal Sales at Ingram Micro Portugal
February 1, 2020 - September 30, 2020Responsible for managing client portfolios and contract negotiation, supported by supplier management.
Administrativa de RH at Claranet Portugal
December 1, 2018 - February 29, 2020Handled recruitment processes, payroll, and employee onboarding and offboarding.
Assistente de Factoring at Santander Totta
July 1, 2018 - November 30, 2018Managed client accounts and invoicing, providing operational support.
Executiva Digital at Santander Totta
April 1, 2018 - June 30, 2018Involved in customer training and digital channel promotion.
Education
Licenciatura em Ciências da Cultura at Universidade da Madeira
January 1, 2018 - December 31, 2018Qualifications
Industry Experience
Professional Services, Financial Services
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