While I don’t yet have 5+ years in a dedicated UX role, I bring a combination of formal UX training (1-year diploma + 10-week industry project) and 8+ years in IT support roles where I actively contributed to improving user experiences in digital products. For example, while supporting the AA mobile app, I identified usability issues, gathered user feedback, and provided improvement suggestions to internal teams — giving me practical exposure to real-world product challenges. Strong UI execution & attention to detail : I focus on clean, consistent, and user-friendly UI design, applying strong visual hierarchy, spacing systems, and accessibility considerations to produce polished, high-fidelity outputs. Advanced Figma capability : I regularly use Figma with components, variants, auto-layout, and reusable styles. I structure files for scalability and efficient developer handoff. Design systems & brand frameworks : I’ve applied design systems in my UX training and projects, ensuring consistency across screens and aligning with established brand guidelines. Responsive & cross-platform design : I design across mobile, tablet, and desktop, ensuring responsive layouts using grids and auto-layout principles. Working from UX flows & defined objectives : I’m comfortable translating UX flows, wireframes, and business requirements into high-quality UI designs that align with both user needs and stakeholder goals. Fast-paced, delivery-driven environments : My UX project work and IT support roles required working under pressure, prioritising tasks, and delivering within tight timeframes. Communication : With 8+ years in IT support, I’ve developed strong stakeholder communication skills. I proactively engage with users, developers, and business teams, and take ownership of outcomes. Jira & developer handover : I have hands-on experience using Jira to manage tickets and understand the importance of clear design handoff, including specs, annotations, and collaboration with developers. Enterprise / financial services exposure : Through my IT career, I’ve worked in enterprise environments with structured systems and processes, which has given me a strong understanding of scalability, compliance, and working within complex organisations. My portfolio : _Website not available. Sign in: https://www.twine.net/signup_ I’m confident my combined UX training and real-world experience allow me to contribute effectively and quickly adapt to your team.…While I don’t yet have 5+ years in a dedicated UX role, I bring a combination of formal UX training (1-year diploma + 10-week industry project) and 8+ years in IT support roles where I actively contributed to improving user experiences in digital products. For example, while supporting the AA mobile app, I identified usability issues, gathered user feedback, and provided improvement suggestions to internal teams — giving me practical exposure to real-world product challenges. Strong UI execution & attention to detail : I focus on clean, consistent, and user-friendly UI design, applying strong visual hierarchy, spacing systems, and accessibility considerations to produce polished, high-fidelity outputs. Advanced Figma capability : I regularly use Figma with components, variants, auto-layout, and reusable styles. I structure files for scalability and efficient developer handoff. Design systems & brand frameworks : I’ve applied design systems in my UX training and projects, ensuring consistency across screens and aligning with established brand guidelines. Responsive & cross-platform design : I design across mobile, tablet, and desktop, ensuring responsive layouts using grids and auto-layout principles. Working from UX flows & defined objectives : I’m comfortable translating UX flows, wireframes, and business requirements into high-quality UI designs that align with both user needs and stakeholder goals. Fast-paced, delivery-driven environments : My UX project work and IT support roles required working under pressure, prioritising tasks, and delivering within tight timeframes. Communication : With 8+ years in IT support, I’ve developed strong stakeholder communication skills. I proactively engage with users, developers, and business teams, and take ownership of outcomes. Jira & developer handover : I have hands-on experience using Jira to manage tickets and understand the importance of clear design handoff, including specs, annotations, and collaboration with developers. Enterprise / financial services exposure : Through my IT career, I’ve worked in enterprise environments with structured systems and processes, which has given me a strong understanding of scalability, compliance, and working within complex organisations. My portfolio : _Website not available. Sign in: https://www.twine.net/signup_ I’m confident my combined UX training and real-world experience allow me to contribute effectively and quickly adapt to your team.WWWW…